Domo Review
April 28, 2021

Domo Review

Emily Sperduto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Domo

The Domo application is used across my entire organization, in all departments. It pulls data from all of the different reporting systems that are used across the company and creates a centralized dashboard. It helps our teams stay organized and easily locate where we need to make updates and changes in other systems to ensure our reporting is accurate.
  • All your data is in one place.
  • It was way more user friendly than complex platforms like Salesforce.
  • It has a variety of dashboard formats and creates easy-to-read reporting so we can track RFP statuses, wins/losses, revenue, etc.
  • It can be timely to build out custom reports.
  • It is very costly.
  • Saves time in pulling reporting
  • Identifies gaps to create more accurate reporting
  • Provides transparency across different departments
Domo is way more user friendly and creates easier to read reporting.

Do you think Domo delivers good value for the price?

Yes

Are you happy with Domo's feature set?

Yes

Did Domo live up to sales and marketing promises?

Yes

Did implementation of Domo go as expected?

Yes

Would you buy Domo again?

Yes

Salesforce Lightning Platform (formerly Salesforce App Cloud), Talkdesk, Tableau Server
Overall, Domo is a fantastic platform that centralizes all data and is very user-friendly. I highly recommend it for larger companies who utilize various data/reporting systems (keep in mind that it is costly). It is an overall great solution and a more efficient way to pull analytics and insights.
Overall, the Support Team is great and extremely responsive when I face issues using the platform.
Domo is very well suited for my Account Management team to help track the progress of seller's RFP's so that we can assure the revenue forecasting is accurate. It helps track wins/losses and RFP statuses so that my team can easily spot any gaps that need to be updated in Salesforce.

Domo Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Report Formatting Templates
8
Drill-down analysis
8
Formatting capabilities
9
Report sharing and collaboration
7
Publish to Web
8
Publish to PDF
9
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
10
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Responsive Design for Web Access
9
Dedicated iOS Application
9
Dashboard / Report / Visualization Interactivity on Mobile
8