Item: Salesloft
Rating: 7
Author: Verified User

Overall Satisfaction with Drift

Use Cases and Deployment Scope

We generate a lot of traffic to our website after webinars and events but have not done a great job of capturing these visitors and engaging them as they are there. We use Drift to do this helping to create a pipeline of prospects for our consulting and sales teams.

Pros and Cons

Pros

Engages visitors to our site
Timely communication back to our team while engaging
Easy to use

Cons

Find a way to engage our website visitors even more to click on the bot.
Send out more ideas for how to maximize the system around prospecting

Most Important Features

Prospect identification
Assisting our clients and potential clients to get the answers they are searching for

Return on Investment

Drift has led to a number of First Sales Interactions
Drift has led to at least 3 new sales over the past year well into 6-figures of ROI

Key Insights

Do you think Salesloft delivers good value for the price?

Yes

Are you happy with Salesloft's feature set?

Yes

Did Salesloft live up to sales and marketing promises?

Yes

Did implementation of Salesloft go as expected?

Yes

Would you buy Salesloft again?

Yes

Other Software Used

Salesforce CMS, Zoom

Likelihood to Recommend

I believe Drift is well suited in organizations who have some marketing or internal management infrastructure that can help to organize the process and ensure prospects are routed appropriately and that the internal teams are using the tool to the best of its capabilities. Like any tool, you need internal champions identified to keep it top of mind, fresh and relevant

Comments

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Sarah Haberman
commented 4 years ago
Hey there 👋🏼 6-figures of ROI?! We love to hear that! 🎉 Appreciate your review and your suggestions on where we can improve! - Sarah Haberman, Senior Customer Marketing Manager

Drift opens the door for your potential clients from your website to your sales desk

Modules Used