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Drift opens the door for your potential clients from your website to your sales desk
April 28, 2022

Drift opens the door for your potential clients from your website to your sales desk

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Chat
  • Email
  • Drift Automation
  • Drift Prospector

Overall Satisfaction with Drift

We generate a lot of traffic to our website after webinars and events but have not done a great job of capturing these visitors and engaging them as they are there. We use Drift to do this helping to create a pipeline of prospects for our consulting and sales teams.
  • Engages visitors to our site
  • Timely communication back to our team while engaging
  • Easy to use
  • Find a way to engage our website visitors even more to click on the bot.
  • Send out more ideas for how to maximize the system around prospecting
  • Prospect identification
  • Assisting our clients and potential clients to get the answers they are searching for
  • Drift has led to a number of First Sales Interactions
  • Drift has led to at least 3 new sales over the past year well into 6-figures of ROI

Do you think Drift delivers good value for the price?

Yes

Are you happy with Drift's feature set?

Yes

Did Drift live up to sales and marketing promises?

Yes

Did implementation of Drift go as expected?

Yes

Would you buy Drift again?

Yes

I believe Drift is well suited in organizations who have some marketing or internal management infrastructure that can help to organize the process and ensure prospects are routed appropriately and that the internal teams are using the tool to the best of its capabilities. Like any tool, you need internal champions identified to keep it top of mind, fresh and relevant