Automated Lead Capture and Routing to Sales Team
Updated April 11, 2022
Automated Lead Capture and Routing to Sales Team
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- Chat
- Drift Automation
Overall Satisfaction with Drift
We are using Drift as our chatbot on our website. Additionally we use it for routing to members of our sales team.
- Grabs site visitors' attention
- Handles routing very well
- Great user interface on the front and back end
- The back end is slow to load
- No autosave functionality
- Technical difficulty took a long time to resolve
- Increased conversion from visitors
- Natural lead capture
- Ease of routing (automated)
Do you think Drift delivers good value for the price?
Yes
Are you happy with Drift's feature set?
Yes
Did Drift live up to sales and marketing promises?
Yes
Did implementation of Drift go as expected?
Yes
Would you buy Drift again?
Yes