Dropbox was once unbeatable, but today it's slow and sadly unreliable with video files.
April 28, 2021

Dropbox was once unbeatable, but today it's slow and sadly unreliable with video files.

Chuck Graudins | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dropbox

We upload photos, audio files, and videos from mobile devices to share among the team. It creates an easy way for everyone to access shared files from anywhere in the world. Also a great backup, second to our local portable hard disk drives. Seamless and easy installation on portable devices and desktop environments.
  • Stores files
  • Allows global sharing
  • Uploads from mobile devices
  • Mobile video upload fails repeatedly.
  • Desktop CPU usage is extremely inefficient. It's transferring files - not a CPU intense process.
  • Desktop app occasionally shows incorrect file date and time.
  • Faster, offsite file sharing increased efficiency
  • Recent instability with mobile. Cloud video sharing has decreased efficiency.
Dropbox WAS faster, offered more storage, seemed more reliable six years ago. Today, Amazon, Google, OneDrive are outperforming DropBox. We will probably not renew our subscription and switch to one of the other providers.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

No

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

No

If you're working in the creative profession and need to share mobile files with other colleagues, Dropbox was the first and easiest method to do this. It was once very fast and reliable. Subsequent updates have slowed the app considerably, and some video files are not accessible. We have resorted to USB cable uploads.

Dropbox Feature Ratings

Versioning
Not Rated
Video files
1
Audio files
5
Document collaboration
5
Access control
8
File search
9
Device sync
3
User and role management
Not Rated
File organization
6
Device management
5
Performance
1
Reliability
1
Storage Reports
5