Dropbox for video production
December 28, 2023

Dropbox for video production

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

They have a great support team that were helpful whenever I had an issue or question. It's unfortunate that they are limiting the storage capacity for accounts, specifically because it's so important for video production to have an off-site backup. Saying that, they did give me additional storage and 12 months to transition to a smaller capacity and work out alternatives for my data. I use Dropbox capture, notes, and Dropbox replay, as all the features are easy for me and my clients to understand. I honestly don't think there's a better service for these all in one features.
  • Support
  • Dropbox Replay
  • Dropbox Desktop app works well
  • Dropbox capture doesn't allow you to upload videos.
  • It would be nice to see more flexible storage options for video production companies
  • More upload capacity for Dropbox replay in the business subscription.
  • It has helped me service my clients
  • It has made processes more efficient
  • It has enabled me to work with colleagues online or offshore
Google Drive had terrible support service and didn't care about their customers at all. When they stopped their unlimited storage option, they didn't provide solutions or understand the concerns of the customer. I chose Dropbox because it was the best alternative, but I soon realised that I wished I had made the switch years ago.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

I am able to send files securely and easily to clients. Even people with limited technology skills are able to play, download and comment on videos I send them using this service. It would be nice to see Dropbox notes to be utilized as a shared document whereby the client doesn't need a Dropbox account to login and add notes to.

Dropbox Feature Ratings

Versioning
7
Video files
9
Audio files
9
Document collaboration
2
Access control
7
File search
7
Device sync
8
User and role management
5
File organization
5
Device management
6
Performance
8
Reliability
8
Storage Reports
7