Decent Useable Room for Improvement
June 30, 2025

Decent Useable Room for Improvement

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We use it in managing candidate profiles in our recruitment process. We store important files including employee profiles, payroll files, and all sorts of documentation. basically all files go through Dropbox.

Pros

  • Secure files
  • Limit access - had to get access
  • keep files organized

Cons

  • moving files - drive has been better in this department
  • kinda hard to navigate if you don't have the full access
  • would be nice to be informed that the reason you are unable to do certain functions is because you lack access instead of just loading until eternity - e.g. opening a file in web based word on a folder you don't have access to.
  • we have a cloud based storage
  • it is [...] hard to navigate at first
  • the desktop app takes forever to sync
You can use it but you feel stupid first, and then you start to get the hang of it, all this time thinking am I doing the right thing, do I really know what I am doing.
It is [...] easy to navigate. You don't have a learning curve with Drive. I selected Dropbox because I did not select Dropbox. It is my organization's native cloud storage so I had to deal with it. I am not mad, also not disappointed, but also not happy.

Do you think Dropbox delivers good value for the price?

Not sure

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dropbox go as expected?

I wasn't involved with the implementation phase

Would you buy Dropbox again?

Yes

It is a decent cloud based storage system. Maybe I need more training and experience.

The desktop app takes an eternity to update. Would have been a better user experience but the slowness in updating makes me stick to the web based app.

Dropbox Feature Ratings

Versioning
8
Video files
8
Audio files
8
Document collaboration
6
Access control
6
File search
2
Device sync
1
User and role management
5
File organization
6
Device management
1
Performance
9
Reliability
9
Storage Reports
6

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