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No Brainer Cloud Storage Choice
February 24, 2020

No Brainer Cloud Storage Choice

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox Business

Dropbox Business is used to sync files across multiple users' computers, and the entire organization uses it. We also use it to send large files to people outside of the organization rather than trying through email. Dropbox Business serves as a cloud-based backup for our files and a central location for anyone in the organization to locate images, documents, or software they need to install.
  • Quick and easy synchronization to the cloud
  • Ability to access information across platforms
  • Price compared to other options
  • Being able to handle communication over a VPN
  • Saves us from worrying about hardware failures causing data loss
  • Makes files accessible anywhere with our phones
DropBox Business is excellent if you have people using different platforms (Windows, Mac, mobile) because it is used across all of them. If you are tied to a specific platform and use their software, such as Microsoft Office, then it may not make sense because you probably have OneDrive included in the collection.

Do you think Dropbox Business delivers good value for the price?

Yes

Are you happy with Dropbox Business's feature set?

Yes

Did Dropbox Business live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dropbox Business go as expected?

Yes

Would you buy Dropbox Business again?

Yes

If they need cloud-based storage, then I recommend Dropbox Business. There is a ton of storage, it's the easiest platform to use, and the integration into Windows and Mac OS is excellent. It can also generate links to files if you want to share them with other people. Plus, if other people in your organization are already using it, it's a must-have.

Dropbox Business Feature Ratings

File Sharing & Management
7.3
Video files
7
Audio files
8
Document collaboration
9
Access control
6
File search
6
Device sync
8
Cloud Storage Security & Administration
7.0
File organization
5
Device management
9
Cloud Storage Platform
8.5
Performance
9
Reliability
8

Dropbox Business Support

I have never used their support. I also have never had a reason to contact their support team, but it's such a widely used piece of software that I would imagine there is a wealth of online forum posts and articles addressing main problems. The one issue I did have was a problem with our internal network.