eClinicalWorks
Overall Satisfaction with eClinicalWorks
eClinicalWorks is used in the hospital clinics as the EMR. It is used for patient documentation and for overall population health.
Pros
- They do have good software.
- Providers like the ease of use.
- The documentation can be adapted to the practice.
Cons
- Customer service is not good.
- The product is expensive.
- Telemedicine software needs improvement.
- I think it has had positive impact as far as capturing procedures and visits.
- I do not think it is value based.
- I think the costs are excessive.
I think eClinicalWorks and Evident are similar. eClinicalWorks has the better software. Evident has the better customer service. I think Cerner stands out above both.
Do you think eClinicalWorks delivers good value for the price?
No
Are you happy with eClinicalWorks's feature set?
Yes
Did eClinicalWorks live up to sales and marketing promises?
No
Did implementation of eClinicalWorks go as expected?
Yes
Would you buy eClinicalWorks again?
No
Comments
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