Easy to use webpage builder
May 12, 2021

Easy to use webpage builder

Victoria Hoete-Dodd | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Elementor

Elementor (the paid Pro version) is being used to create many of our site's pages. It is used by the web devs, graphic designer, and also by our content marketing team.
It allows us to easily create functional and aesthetically pleasing pages with a wide range of design elements available.

Pros

  • Easy to implement different sections of a page such as images, text blocks, forms etc.
  • There is a range of example pages available for you to change to suit your brand or to provide some inspiration
  • It is easy to add custom CSS (or similar)

Cons

  • You only get good support if you're using the pro version - I have used Elementor across two different sites and found support to be rude when only the free version is in use.
  • Some of their guides on their website seemed out dated as the steps differed slightly when following a guide
  • Fast process for building new pages
  • Ease of use for content team

Do you think Elementor delivers good value for the price?

Yes

Are you happy with Elementor's feature set?

Yes

Did Elementor live up to sales and marketing promises?

Yes

Did implementation of Elementor go as expected?

Yes

Would you buy Elementor again?

Yes

Despite not being 100% happy with their support, I still highly recommend Elementor as a product because it has so many options for site building. There are also enough guides online by other users to help you through most, if not all, problems you may run into.
It is very useful if you like the drag and drop style of website building but also want the freedom to use custom CSS etc

Elementor Feature Ratings

10.0
WYSIWYG editor
10
Code quality / cleanliness
10
Admin section
Not Rated
Page templates
10
Library of website themes
10
Mobile optimization / responsive design
10
Publishing workflow
10
Form generator
10
9.0
Content taxonomy
Not Rated
SEO support
9
Bulk management
10
Availability / breadth of extensions
8
Community / comment management
Not Rated
Not Rated
API
Not Rated
Internationalization / multi-language
Not Rated
Not Rated
Role-based user permissions
Not Rated
CMS programming language or framework ()
Not Rated

Elementor Support

ProsCons
Good followup
Kept well informed
Slow Resolution
Less knowledgeable
Problems left unsolved
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Slow Initial Response
For one website, yes. For another, no. Help when you have the paid pro version seems to be much better than when you are only using the free version. This is a shame as they likely turn [off] prospective paid customers as it seems like they don't care for your needs.
Unfortunately, no.
From experience with two sites using Elementor, they only care when you have the paid version

Comments

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