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Emburse Certify
May 03, 2021

Emburse Certify

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Certify

We use it for staff across the organization to submit receipts for business expense reimbursement. It's used by a cross section of staff (not just one department), but not all of our staff.
  • Allows for staff to use a mobile app for on-the-go recording of their business expenses.
  • Highly customizable.
  • Cumbersome at times.
  • Not the most user-friendly. It can be unclear how to navigate the site.
  • I'm not aware of a ROI.
I was not involved in the selection process. I know we evaluated Emburse Certify against a manual reimbursement process (not using a specific product).

Do you think Emburse Certify delivers good value for the price?

Yes

Are you happy with Emburse Certify's feature set?

Yes

Did Emburse Certify live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Emburse Certify go as expected?

I wasn't involved with the implementation phase

Would you buy Emburse Certify again?

Yes

As I mentioned before, it can be unclear how to navigate through the website at times. It is highly customizable, which is a good thing.
I haven't had to contact support often, but I didn't have a great experience the one or two times I did contact them. I do not remember the specific details.
Emburse Certify is well suited for submitting, approving, reviewing, and storing details and records of employee business expenses for reimbursement. Emburse Certify may not be as useful users that have infrequent reimbursable business expenses. Emburse Certify is also a travel booking tool.