Excellent but there is room for improvement
May 15, 2021

Excellent but there is room for improvement

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

We have been using Chrome River for few years and it's very easy for employees to claim their expenses either through the website or mobile app. The CR snap is easy to use and employees do not require to keep their receipts once they have taken the picture of the receipts.
  • Chrome River app is easy to use and mirror to the website
  • The Chrome River Snap is easy to use and employees don't need to worry about losing their receipts
  • The company compliance is easy to implement into Chrome River
  • There is room for improvement on reporting
  • The mileage rate allowance should be update automatically or update messages on the app
  • It saves time for AP to process payment instead of using excel
  • It encourages employees submit their expenses on time
Users find it easy to use and approvers easy to check the receipts against the claim.
We have compared other products and feel that it's value for money.
It has been great so far although the respond rate has come down slightly recently.
It is suitable for large organizations and less with organizations more flexible on their policies.