Overall Satisfaction with Emburse Chrome River
Southeast MO State University uses Emburse Chrome River Expense for our Travel expense reporting, Purchasing Card reconciliation reporting, and non-travel business expense reimbursement reporting. Prior to Chrome River, our university did not have a travel or card management system and all reports were submitted on paper. While it was a big transition for our users, it has been a great step in converting from paper-pushing to electronic submission and approval.
- User friendly.
- Customizable for policy compliance.
- Customizable for notifications.
- Currently having issues with some users being able to view receipts via approval email.
- Some system improvements to current included features will now cost additional fees to get.
- Customized setup has not been fully converted to updated features.
- Electronic submission of business expenses eliminating paper pushing.
- Electronic approval routing that can also be customized for expense type and amount.
- Email notification to user for returned for correction reports.
Emburse Chrome River Expense is the first expense management system that our university has used. I do not have any other product to evaluate or compare it with. Before deciding to purchase and use Emburse Chrome River Expense, we did have a few other product demos but high up levels made the determination of which product to purchase based on ease of use, integration capability, and cost.