The tools are all there, its just about how well you use them!
February 01, 2014

The tools are all there, its just about how well you use them!

Hanna Hubbs | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Support

Modules Used

  • Marketing E-mails

Overall Satisfaction with eTrigue DemandCenter

We use eTrigue for all our marketing e-mail efforts. The templates are easy to use/build/manipulate making e-mail blasts an easy & quick process for our marketing team. We have started using eTrigue for prospect counting and reaching them effectively while we integrate from salesforce to dynamics CRM.

Pros

  • The templates for e-mails are the greatest part. They are easy to build and change
  • The tracking of opens, bounces, clicks and scroll throws takes less than 10 seconds to find, record & move on which is a great time savor!

Cons

  • If I had to pick an issue, I would say that its difficulty for searching, adding a filter is the only way we can make it work
  • It doesn't integrate well with CRM!
  • I dont really believe that eTrigue is our problem for the need of faster lead conversion. That's more on our end, the tools are all there. Its just about how well you use them!!
ClickDimensions & Vocus
We are unfortunately not renewing our contracts, simply because of the issues it has given us in integrating to Dynamics CRM. We need to switch to a product that has better integration.
We are pleased with eTrigue, no big complaints other than it does not integrate well with Dynamics CRM!

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