Eventbrite helped us launch new events quickly and successfully
July 12, 2018

Eventbrite helped us launch new events quickly and successfully

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Eventbrite

Eventbrite is used by our marketing team for running several different types of events. We use Eventbrite exclusively for our annual summit, quarterly local meetups, and roundtable (10-12 person events in regions). Eventbrite helps us market the events and provides a trusted link that our clients are comfortable with using to pay for their tickets. Eventbrite saves us time and money since we don't have to build unique webpages for each event. It also facilitates payment, which is a huge help for us. Eventbrite allows us to collect payment quickly and easily.

Pros

  • Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
  • Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
  • Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.

Cons

  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
  • Eventbrite has allowed us to host 3 types of events, each one of which has lead to new customers, improved brand recognition, and great customer experiences.
  • Eventbrite has had no negative impact, only positive.
I've used a competitor of Eventbrite, Cvent. Where Eventbrite is a simple event management tool that can scale to more complex needs. Cvent is a very complex, expensive and full-featured tool for complex event needs, likely those spanning series of events and complex integrations. If you are in the middle of the spectrum, I'd recommend seeing if Eventbrite would work for you, before investing in something more complex.
Eventbrite will really help you if you need to host a single event, or a series of events. In fact, it might be appropriate for something as simple as a family or school reunion where you want to easily build a landing page and collect payment. Eventbrite is also sufficient for B2B marketing teams and large events.

Eventbrite will do better on the more simple end of the event spectrum. For a business with hundreds of events and complex integration needs, it might not provide all that you want.

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