Exceed.ai is highly scalable, flexible, and customizable.
Overall Satisfaction with Exceed.ai
Exceed.ai offers unique features and functionality. We typically connect it with our databases and platforms like Salesforce and HubSpot (among others). It has intuitive UX/UI, easy setup, and I can schedule meetings via my calendar (Microsoft Outlook) and accurately follow up. It is highly scalable and flexible, it facilitates fluid conversations in real-time with other people, it helps us to generate clients and increase new opportunities. A/B tests do not allow you to improve and obtain better results.
Pros
- A/B tests.
- The interface is clean and intuitive.
- Intuitive AI.
- SMS
- Meetings can be scheduled directly in the calendar using integrations or calendar apps like Calendly.
Cons
- Its price seems very excessive to me.
- A/B tests.
- It has an excellent chatbot, SMS, email channels, it integrates with the vast majority of CRMs through its open API.
- The user interface is clean, very modern, and easy to use. It has an extensive database that allows us to find any old information such as previous clients for new or future opportunities.
Exceed.ai, Conversica, Tact.ai, and Qualified are highly scalable, flexible, and ideal for automated customer tracking and engagement, vary in price, offer great integrations, and unique features (features that should be explored to find the right option for your needs).
Do you think Genesys Cloud AI delivers good value for the price?
Yes
Are you happy with Genesys Cloud AI's feature set?
Yes
Did Genesys Cloud AI live up to sales and marketing promises?
Yes
Did implementation of Genesys Cloud AI go as expected?
Yes
Would you buy Genesys Cloud AI again?
Yes

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