Exclaimer review of a midsized deployment
October 28, 2022
Exclaimer review of a midsized deployment
Score 9 out of 10
Vetted Review
Verified User
Software Version
Exclaimer Cloud - Signatures for Office 365
Overall Satisfaction with Exclaimer
Exclaimer empowers our organization to standardize the company e-mail signature across all of our e-mail devices. Exclaimer enables us to effectively configure user signatures with little manual configuration for end-users. The e-mail client installs through GPO and configures outlook with a standard e-mail format and appropriate user attributes (name, title, address, etc...) One valuable feature is e-mails sent from mobile devices are also signed correctly. We are able centrally to manage signature templates, users, and campaigns with ease.
Pros
- Centralized management of signature, users and templates.
- Exclaimer applies signatures to e-mails from mobile devices.
- End-user configuration is minimal; only a local agent is needed on the end-user computer.
Cons
- We've had some issues with the local agent updates.
- OOO e-mail's are not signed.
- Signature templates can be difficult to set up and display correctly without HTML knowledge.
- Time saved manually updating signatures (promotions, addresses, name changes).
- Consistent experience across the entire organization.
- Inadvertent changes (Client update, policy changes) are applied immediately.
The logic to set up different signatures is difficult within Exclaimer. The admin console is web-based and a little clunky to copy and paste signatures, modify, then apply to a different group. My solution has been to use different office groups to apply different signatures. This adds to the administrative burden, and so its use is limited. There is no real test environment to play with possible configurations, so I'm always a little leery when making changes.
Do you think Exclaimer delivers good value for the price?
Yes
Are you happy with Exclaimer's feature set?
Yes
Did Exclaimer live up to sales and marketing promises?
Yes
Did implementation of Exclaimer go as expected?
Yes
Would you buy Exclaimer again?
Yes
Comments
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