Best in Class, Excellent Technical Support.
Updated October 28, 2022

Best in Class, Excellent Technical Support.

James Walker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

Exclaimer allows our company to standardize all signatures across desktop, laptop, and mobile devices, so we present a professional image to customers and suppliers. The templates allow us to deploy different signatures per department while maintaining the overall professional look of the signatures. As certain departments have different signature requirements this is an excellent feature.
  • Easy to deploy.
  • Flexibility on templates.
  • Excellent customer support.
  • Easy of use.
  • Preview of signatures shows us what they will look like.
  • MSP pricing.
  • Sales presentations.
  • Regulatory compliance.
  • Brand standardisation.
  • Central IT.
The templates are excellent and allow different departments to use different signatures With the different rules that can be deployed, the selection and implementation of different signatures is a great benefit to IT departments and allows greater flexibility in using this product. The ability to see which rules are applied to individuals allows great ease of troubleshooting when issues arise.
While the integration of the connection to Office 365 is seamlessly integrated through the use of setup wizards, yet it maintains a secure connection between the two platforms therefore the chance of stray emails is much lessened. These features are a major benefit to anyone looking for a secure product while maintaining a standardised and professional look to their signatures.
Exclaimer was a far superior product with better technical support. The staff at Exclaimer were really helpful and even helped us deploy the first set of template signatures for our organisation, this meant that setting up new ones was as simple as following the existing templates, this level of support is what really makes the difference when you are choosing which product to purchase.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

If your company wants a scalable and flexible solution then Exclaimer is best in market. Having the ability to apply multiple rules and layers of signatures against those rules really makes this product stand out from the rest of the market. On-premise and cloud based along with the ability to attach signatures to mobile devices is a big help to most IT departments

Evaluating Exclaimer and Competitors

  • Price
  • Product Features
  • Product Usability
Easy of deployment and usability where the main factors in deciding which signature product to purchase, we choose Exclaimer as it was seamless to deploy and the features allowed us to quickly standardise on a professional looking signature across our organisation. The easy of deployment with such a feature reach app was the main deciding factor.
It is unlikely we would change much, once a product can be deployment and has a reach set of features which make that deployment straightforward, then provided the product is reasonably priced then we would not consider changing the selection process. Proof of concept is the main test for any IT product and usually this can be determined during the trial phase

Using Exclaimer

While it does require some IT skills to deploy, its wizards and ease of use make it a dream product to work with. The ability to connect to our office 365 platform was easily achieved through the wizards along with the setup guides which showed us how and what DNS records needed to be changed.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • User integration
  • Signature Preview
  • Setup Wizards
Yes - We found that the mobile interface work closely to the full interface and allowed us to seamlessly integrate all the devices we needed within the scope of our organisation. Accessing the mobile interface is just as easy and using it is simple. The ability to have both interfaces is also quite a benefit.