positive all around
May 26, 2023

positive all around

David Sanso | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

Exclaimer, the Universal Signature SaaS (Software-as-a-Service), is a platform that offers a range of features to help organizations manage email signatures across their entire workforce. It provides several benefits and solves specific problems related to email signature management. Here's an explanation of why Exclaimer is helpful and the problems it addresses, along with their corresponding solutions:
  1. Inconsistent Branding:
    Problem: When employees manually create their email signatures, it often leads to inconsistencies in branding elements such as logos, fonts, colors, and formatting.
    Solution: Exclaimer ensures consistent branding by centralizing email signature management. It allows administrators to design and implement standardized email signature templates, guaranteeing that all employees' signatures are uniform and reflect the company's brand identity.
  2. Compliance and Legal Requirements:
    Problem: Different industries have specific regulations regarding email signatures. Non-compliance can result in legal consequences or loss of trust from clients and partners.
    Solution: Exclaimer helps organizations meet compliance and legal requirements by providing customizable email signature templates. Administrators can include mandatory disclaimers, legal notices, confidentiality statements, and relevant certifications, ensuring all outgoing emails adhere to industry regulations. Time-Consuming Manual Processes:
  3. Time-Consuming Manual Processes:
    Problem: Manually creating and updating email signatures for each employee is time-consuming, especially for large organizations. It can also lead to errors and inconsistencies.
    Solution: Exclaimer automates email signature management, saving time and effort. It integrates with the organization's email infrastructure, dynamically applying signatures to outgoing emails based on predefined rules. Updates or changes to the signature templates can be made centrally and rolled out automatically to all employees, eliminating manual intervention.
  4. Mobile and Remote Workforce:
    Problem: With the rise of mobile and remote work, employees use various devices and email clients, making it challenging to maintain consistent email signatures across different platforms.
    Solution: Exclaimer ensures a consistent email signature experience across devices and email clients. It supports various media, including desktops, laptops, smartphones, and tablets. The signatures are compatible with popular email clients like Microsoft Outlook, Gmail, Apple Mail, and more, enabling a unified signature experience regardless of the device or platform used.
  5. Marketing Opportunities:
    Problem: Email signatures present valuable marketing real estate that organizations often underutilize. Lack of centralized management limits the ability to include promotional banners, social media links, or targeted marketing campaigns.
    Solution: Exclaimer enables organizations to leverage email signatures for marketing purposes. Administrators can have dynamic content in signatures, such as promotional banners, links to social media profiles, event invitations, or personalized marketing messages. This enhances brand visibility, drives traffic to marketing campaigns, and improves customer engagement.
  6. By addressing these problems, Exclaimer helps organizations streamline email signature management, maintain consistent branding, adhere to legal requirements, save time, and leverage marketing opportunities. It simplifies the process for administrators and ensures a professional and unified email signature experience for all employees, regardless of location or device.

Pros

  • Customer service, once you get ahold of someone, they are helpful hard to get ahold of anyone though
  • consistency. the signature has never gone down as the result of a failure at the SaaS
  • user interface editor is very robust and easy to use no code required
  • simple365 integration with signatures server side.

Cons

  • need a better way to get and request support. same momment support is very important this getting back to poeple 1 to two weeks later thing is not good. i had to reach out to the sales guy to get the help desk guy to call me for a 15 miute issue.
  • A better way to make it so all signatures are shut off in the domain. Maybe a permission integration with 365 will allow you to alter the tenant profile to exclude personal signatures instead of the universal signature.
  • signature based advertisement for company events
  • signature based delineation between corporate entities
  • server side and user side should be simpler to setup and work together.
Jogan Health, as a parent company, may have multiple subsidiary companies or entities operating under its umbrella. Each of these entities may have distinct branding elements, such as logos, contact information, and legal disclaimers, which require separate email signatures. Exclaimer, as a Universal Signature SaaS, can handle this scenario by automatically applying the correct signature to each respective entity. Here's how it works:Centralized Management: Exclaimer allows administrators to centrally manage email signature templates for all entities under Jogan Health. This central management system provides a unified interface to create, modify, and update signature templates for each subsidiary company.Entity-Specific Signature Templates: Administrators can create unique signature templates for each entity, incorporating their specific branding elements. These templates may include company logos, colors, fonts, and other relevant information.Rules-Based Assignments: Exclaimer offers rules-based assignment capabilities, allowing administrators to define criteria for assigning email signatures to different entities. Rules can be based on various factors, such as sender's email address, recipient's domain, or even specific keywords within the email. These rules ensure that the appropriate signature is automatically applied based on the context of the email.Dynamic Signature Application: When an employee sends an email, Exclaimer's integration with the email infrastructure recognizes the sender's details and applies the correct signature based on the predefined rules. This process happens automatically, without any manual intervention required.Flexibility and Scalability: Exclaimer can handle a large number of entities under Jogan Health, providing the flexibility to add or remove subsidiaries as the organization grows or undergoes changes. Administrators can easily create new signature templates for new entities or update existing templates as needed.Consistency and Compliance: With Exclaimer's automation, the correct email signatures are consistently and accurately applied to the respective entities. This ensures that each subsidiary company maintains its unique branding while adhering to compliance requirements, such as legal disclaimers or industry-specific regulations.By leveraging Exclaimer's capabilities, Jogan Health can efficiently manage multiple companies under its umbrella, ensuring that each entity receives the appropriate email signature that aligns with its branding and compliance needs. This automated approach saves time, reduces errors, and provides a seamless experience for employees and external recipients, regardless of the subsidiary company they interact with.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

Suitable for companies trying to look like significant corporations on a smaller budget, universal signatures really up the professional look of any company.

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