SAAS Marketing Business Review.
November 20, 2024

SAAS Marketing Business Review.

Ben Schofield | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

We use Exlamimer Cloud for all internal and external emails in our business. We focus signatures on holidays, upcoming events, and customer success. This helps us keep our email signatures looking fresh and updated, as we are always pushing relevant information to our customers and prospects. It is also good that we can edit different signatures based on employees and job roles in the business, meaning they align with our marketing goals.

Pros

  • Consistent branding.
  • Professional signatures.
  • Improve engagement.

Cons

  • Compatibility with certain versions of outlook.
  • You may end up in junk.
  • Can have long signature load speeds.
  • Increased Brand Trust and Consistency.
  • Time Savings.
  • Improved Engagement.
  • Compatibility and Potential Email Delays.
  • Initial Learning Curve.
Different departments within our business can have unique signatures tailored to their goals. For example, sales team signatures have included CTAs for product demos. Exclaimer allows marketing teams to set up seasonal or event-based signatures. For instance, we have run Christmas-themed signatures in the past. This eliminates the need for last-minute updates and ensures campaigns are consistently represented.
We have always felt that sensitive information in email signatures is secure, reducing the risks of data breaches and compliance issues. The cloud management system eases the burden on our IT team as the exclaimer team handles security and updates. Overall, Exclaimer’s security approach is reliable, compliant, and safe.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

For a company where brand consistency is crucial. Exclaimer Cloud ensures all outgoing signatures are uniform. It is also great for customer success. If you are trying to capture customer feedback, it includes a tool that captures customer satisfaction and even provides an analytics section. On the other hand, some organizations have unique email routing requirements that could conflict with Exclaimer’s routing through its cloud service, potentially affecting deliverability or causing delays.

Comments

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