Easy Reimbursement Tool
August 28, 2018
Easy Reimbursement Tool
Score 7 out of 10
Vetted Review
Verified User
Software Version
Team
Overall Satisfaction with Expensify
We use Expensify for reimbursements to employees. Team members travel a lot, and they often need to submit requests in Expensify for flights, train rides, Uber, meals, and other costs incurred while completing business activities for the firm. We then review and approve these requests and reimburse employees directly. It makes it more flexible for employees to pay for certain services on the job and then getting reimbursed as opposed to finding someone with a company card to pay for it.
- It is very easy to use, as long as you have a picture of the receipt.
- Easy and convenient for people to keep track of their receipts compared to keeping physical copies of receipts.
- It doesn't integrate with our other systems too well.
- Not much assistance in the beginning with setup and initial training, which could lead to subsequent problems, but overall it wasn't too difficult to navigate.
- Customer service isn't great - the only option seems to be a website chat and responses take a while.
- On the admin side, there aren't many options, particularly with the reports you can pull.
- I do not have insight into the ROI of the software for the company.