Expensify

Expensify

About TrustRadius Scoring
Score 8.1 out of 100
Expensify

Overview

Recent Reviews

Expensify for your money

9 out of 10
March 05, 2020
The entire organization is using Expensify. We use it to log any reimbursements we need as well as things the company has decided to cover …
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Expensify is easy to use!

10 out of 10
February 11, 2020
My company uses Expensify to manage most employee expenses that we submit manually. Exceptions include ordering from shared business …
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Awards

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Reviewer Pros & Cons

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Pricing

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Track

$4.99

Cloud
Per Month (Free for 25 SmartScans per Month)

Submit

$4.99

Cloud
Per Month (Free for 25 SmartScans per Month)

Collect

$5

Cloud
Per User Per Month with Expensify Card with Pay-Per-Use Price of $10 per User per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://use.expensify.com/priciing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $5 per month

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Expensify?

Expensify enables users to manage expenses, pay bills, send invoices, and book travel. Supports unlimited receipt scanning and mileage tracking to next-day reimbursement, to automate preaccounting systems.

- Unlimited receipt scanning: Snap a photo of any receipt and Expensify 's SmartScan technology captures the details. Also, the Expensify Card can be used to replace receipts.

- Expense management: Expensify codes and submits business expenses for approval, next-day reimbursement, and automatic sync with accounting software.

- The Expensify Card: Swipe the Expensify card to automate expenses.

- Bill payment: Expensify captures details from vendor bills for automatic approval and payment.

- Invoicing: Create and send invoices, while collecting payments and syncing automatically to accounting software.

- Travel booking: Concierge books flights, hotels, and cars for the user in a chat.

Expensify Video

Expensify Integrations

Expensify Competitors

Expensify Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Expensify starts at $5.

Emburse Nexonia, Concur Travel and Expense, and Emburse Certify are common alternatives for Expensify.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Expensify are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

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Reviews and Ratings

 (305)

Ratings

Reviews

(1-25 of 88)
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Score 4 out of 10
Vetted Review
Verified User
Review Source
  • It syncs to QBO well
  • It's easy to reimburse employees timely
  • It's easy to split expenses between departments
  • Smart scan fails too often.
  • It would be great if there was a REQUIRED date of purchase AI recognition.
  • It would be helpful if employees could have designated departments/classes so the expenses would automatically code to the correct department.
  • As an admin user adding approvers to new users seems cumbersome and error-ridden. When I try to add approvers to new employees, often times, the field is blacked out or not even an option.
  • It would be great if we could easily deactivate users without going through multiple steps.
  • I would like to be able to delete reports from the inbox that are old/and not correct instead of having to request the submitter to do so.
  • I can hardly see the buttons on the filters in the inbox and the expenses list.
  • It would be nice to be able to filter by approver.
  • I don't like that user names aren't uniform. Why do some users have their email address as their username, and some people have their actual name (First and Last).
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • I don't have anything to contribute here
  • We have had so many problems within only 3 months of using and still have no resolution despite reaching out to your "support" on a weekly basis. Support cannot be bothered to have more than a chat conversation despite continued complex issues that cannot be clearly communicated or resolved via text and require a phone conversation.
  • Keep getting "duplicate" transactions one showing as a credit card and one as cash. No resolution from previously suggested actions from your "support" team
  • Transactions from a card that is not connected in Expensify are coming through onto a report despite us never integrating or connecting that card on purpose. No resolution for that despite numerous contacts with "support"
  • Negligence of stated features per the contract which I believe you have violated
  • Card transactions from 1 employee's card will show on a different employee's report as a cash transaction.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it.
  • Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer.
  • Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked.
  • Keeping their political opinions out of it. I shouldn't be emailed and told to vote for a certain candidate like they chose to do before the presidential election. I didn't sign up for Fox News or CNN.
  • Uploading duplicate charges. Duplicate charges are flagged, but sometimes I have multiple expenses for the same dollar amount and the same company. To get around this, I change the cents a bit ($19.99 for one and $20.01 or another).
  • Every once in a while it gets a little buggy when uploading a receipt, and I have to press the back button and start again. This is pretty rare though.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • UI is easy to follow and convenient - web and mobile.
  • Nice workflow for approvals.
  • Uploading receipts directly from phone makes the process very convenient.
  • Web based version has a lot going on and you can be distracted.
  • The smartscan feature can be 50/50 at times. Perhaps they can provide more guidance on how to have a more successful scan?
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Awesome mobile app
  • Very easy for employees to upload receipts
  • Simplified reimbursement process
  • Web experience could've been better. I preferred the mobile experience.
  • Pricing model was confusing & seemed to change a lot.
  • They push their products a lot.
Jonathan Whetstone | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has a Great Mobile App
  • It has made it extremely easy for employees to upload receipts
  • It has made it easy for employees to get reimbursed
  • They could also improve on having a better expense summary report
  • They could have a better web application
  • Expensify could have better customer service
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Picture receipts
  • user friendly
  • easy approval process
  • It cannot filter out projects by status so even closed out project still appear available for employees to charge expenses to
  • They push their Expensify card on the users
  • They are expensive and raising prices
Score 8 out of 10
Vetted Review
Reseller
Review Source
  • Great image capture and image to text conversion capability
  • Seamless reporting integration with SAP tool
  • Great user experience for power users
  • Mobile integration has been improved further
  • Improving integration with endpoint mailer ecosystem
  • Improving SSO features
  • Improving integrated feed broadcast to reporting managers
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Easy-to-use interface
  • Good approval process
  • Supports multiple currencies
  • Ability to enforce policies on expenses
  • Their pricing model is very complicated and keeps changing
  • Their customer service has deteriorated in the past two years
  • Pushing other products, such as their credit card, on customers by preventing them from keeping their current plans unless they include and pay for the new service.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Upload images from your phone or computer (receipts)
  • Alerts the financial team to approve or deny the expense
  • Links with your bank account for payment
  • Once you submit your expense, it is not submitted. You have to double back to your "home" and go from there actually to submit the expense.
  • I do wish that as those on the team are approving finances, it would tell you if someone has looked at it. Not just say it's approved.
February 11, 2020

Expensify is easy to use!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Simple report and expense creation.
  • Clear error messages with prompts on how to correct the errors.
  • I can't think of any improvements! This is an excellent tool.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It helps categorize business expenses really well for our accounting department.
  • The ability to upload a picture as proof or additional information is huge.
  • Sometimes the ability to add a picture to a report is somewhat clumsy.
  • I wish you could submit a report a bit easier.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • User friendly - It's easy to get started.
  • Quick and clear communication - Employees know exactly when they'll be reimbursed.
  • The mobile app and web app don't have the same UX.
  • Smartscan sometimes takes a while.
Scott Regan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Smart scanning of receipts is a wonderful tool that saves me keystroking time.
  • The ability to create mileage receipts using the maps feature makes it unnecessary to track odometer readings.
  • Creating the expense rules can be a little clunky and difficult.
  • Some things are difficult to find. For instance, when I needed to change the mileage rate, I had to search the knowledgebase for how to do this.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • An easy to use interface -- it's really self-explanatory.
  • AI/machine learning -- the system automatically reads your receipts and fills out your expense information, which saves time.
  • Sometimes the tool can take a little bit to read your receipts and input the information. Ideally, it would be a little quicker.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Upload a receipt from my phone easily.
  • Approve and forward an expense report from someone on my team.
  • I understand the back end is not liked by our finance team, but I am not sure why.
  • I don't like the auto scan on receipts.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • I like that you can set up rules for common expenses like cell phone reimbursement so you don't have to type the same thing each time.
  • You can sync to your bank accounts to automatically pull in transactions.
  • Most of the time, the smartscan feature fails or freezes for a long period of time on mobile and I have to enter things manually.
  • I can't choose to submit my expenses to different people (only my manager), example if I incurred expenses from a different department head I can't send to them for approval.