Expensify Reviews

241 Ratings
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Score 8.7 out of 100

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Reviews (1-25 of 87)

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May 31, 2021
Liliya Carlage | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it.
  • Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer.
  • Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked.
  • Keeping their political opinions out of it. I shouldn't be emailed and told to vote for a certain candidate like they chose to do before the presidential election. I didn't sign up for Fox News or CNN.
  • Uploading duplicate charges. Duplicate charges are flagged, but sometimes I have multiple expenses for the same dollar amount and the same company. To get around this, I change the cents a bit ($19.99 for one and $20.01 or another).
  • Every once in a while it gets a little buggy when uploading a receipt, and I have to press the back button and start again. This is pretty rare though.
Read Liliya Carlage's full review
May 03, 2021
Jonathan Whetstone | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It has a Great Mobile App
  • It has made it extremely easy for employees to upload receipts
  • It has made it easy for employees to get reimbursed
  • They could also improve on having a better expense summary report
  • They could have a better web application
  • Expensify could have better customer service
Read Jonathan Whetstone's full review
May 29, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • UI is easy to follow and convenient - web and mobile.
  • Nice workflow for approvals.
  • Uploading receipts directly from phone makes the process very convenient.
  • Web based version has a lot going on and you can be distracted.
  • The smartscan feature can be 50/50 at times. Perhaps they can provide more guidance on how to have a more successful scan?
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May 27, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Awesome mobile app
  • Very easy for employees to upload receipts
  • Simplified reimbursement process
  • Web experience could've been better. I preferred the mobile experience.
  • Pricing model was confusing & seemed to change a lot.
  • They push their products a lot.
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May 02, 2021
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Picture receipts
  • user friendly
  • easy approval process
  • It cannot filter out projects by status so even closed out project still appear available for employees to charge expenses to
  • They push their Expensify card on the users
  • They are expensive and raising prices
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May 01, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source

Pros and Cons

  • Great image capture and image to text conversion capability
  • Seamless reporting integration with SAP tool
  • Great user experience for power users
  • Mobile integration has been improved further
  • Improving integration with endpoint mailer ecosystem
  • Improving SSO features
  • Improving integrated feed broadcast to reporting managers
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January 04, 2021
Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy-to-use interface
  • Good approval process
  • Supports multiple currencies
  • Ability to enforce policies on expenses
  • Their pricing model is very complicated and keeps changing
  • Their customer service has deteriorated in the past two years
  • Pushing other products, such as their credit card, on customers by preventing them from keeping their current plans unless they include and pay for the new service.
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March 04, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Upload images from your phone or computer (receipts)
  • Alerts the financial team to approve or deny the expense
  • Links with your bank account for payment
  • Once you submit your expense, it is not submitted. You have to double back to your "home" and go from there actually to submit the expense.
  • I do wish that as those on the team are approving finances, it would tell you if someone has looked at it. Not just say it's approved.
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February 11, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Simple report and expense creation.
  • Clear error messages with prompts on how to correct the errors.
  • I can't think of any improvements! This is an excellent tool.
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January 31, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It helps categorize business expenses really well for our accounting department.
  • The ability to upload a picture as proof or additional information is huge.
  • Sometimes the ability to add a picture to a report is somewhat clumsy.
  • I wish you could submit a report a bit easier.
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January 24, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • User friendly - It's easy to get started.
  • Quick and clear communication - Employees know exactly when they'll be reimbursed.
  • The mobile app and web app don't have the same UX.
  • Smartscan sometimes takes a while.
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March 02, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Disbursing payments
  • Autofill via receipt photos
  • Remembering expense categorizations
  • Sending the expenses to be approved is somewhat confusing for new users
  • Having a default expenses payer is glitchy.
Read this authenticated review
December 13, 2019
Jason Carlage | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of use: it's easy to learn Expensify, the layout and navigation are easy to follow.
  • Reminders: you can set reminders for yourself to submit reports daily, weekly or monthly.
  • Uploading receipts: you can scan receipts on your phone or take pictures and attach.
  • The site occasionally has a glitch where it thinks a duplicate receipt is being uploaded, and it requires deleting the expense and re-entering. This happens once every 3 or 4 reports.
  • The concierge offers popups with helpful tips. It reminds me a bit of the old paperclip on Microsoft Word. Like that paperclip however, I could see it annoying some users. I haven't found the ability to turn it off.
  • It's a little confusing that expenses can be uploaded and saved onto the site, or instantly uploaded for only the report you're working on. I haven't quite figured out how why I would save the receipts on the site instead of the one-time use that I've been doing.
Read Jason Carlage's full review
January 23, 2020
Scott Regan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Smart scanning of receipts is a wonderful tool that saves me keystroking time.
  • The ability to create mileage receipts using the maps feature makes it unnecessary to track odometer readings.
  • Creating the expense rules can be a little clunky and difficult.
  • Some things are difficult to find. For instance, when I needed to change the mileage rate, I had to search the knowledgebase for how to do this.
Read Scott Regan's full review
January 17, 2020
Andy Abramson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Collects data from credit cards.
  • Collects data from bank statements.
  • Multiple-project or client billing and tracking is more work than it should be.
  • Help and support is a bit cloudy and not easy to use.
Read Andy Abramson's full review
January 10, 2020
Dustin McBride | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Links up to a credit card and automatically creates receipts.
  • Let's you get reimbursed for miles using a maps plugin where you can enter a starting point and final destination.
  • If you chose to scan receipts the it could take a long time for them to registers.
  • It didn't categorize receipts consistently on it's own.
Read Dustin McBride's full review
January 09, 2020
Chase Palmer, CISSP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The interface is pretty simple and follows general trends with SaaS applications.
  • Automated workflows get approval requests in front of the necessary people quickly. This also keeps the requested up-to-date on the status of a reimbursement.
  • Understanding the true workflow between uploading a receipt and submitting a report can be a bit confusing.
  • The automated receipt processing doesn't always work. Many requests end up having to be manually entered.
Read Chase Palmer, CISSP's full review
January 09, 2020
Tegan Jenner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Simple, intuitive UI design (even with limited training, I was able to start using it immediately).
  • Customization with lots of options on how to track your expenses and how you want to provide receipts/documentation.
  • Integration with banking systems to improve expense tracking.
Read Tegan Jenner's full review

What is Expensify?

Expensify enables users to manage expenses, pay bills, send invoices, and book travel. Supports unlimited receipt scanning and mileage tracking to next-day reimbursement, to automate preaccounting systems.

- Unlimited receipt scanning: Snap a photo of any receipt and Expensify 's SmartScan technology captures the details. Also, the Expensify Card can be used to replace receipts.

- Expense management: Expensify codes and submits business expenses for approval, next-day reimbursement, and automatic sync with accounting software.

- The Expensify Card: Swipe the Expensify card to automate expenses.

- Bill payment: Expensify captures details from vendor bills for automatic approval and payment.

- Invoicing: Create and send invoices, while collecting payments and syncing automatically to accounting software.

- Travel booking: Concierge books flights, hotels, and cars for the user in a chat.

Categories:  Invoicing,  Expense Management

Expensify Video

Watch What is Expensify?

Expensify Integrations

Expensify Competitors

Expensify Pricing

Starting Price: $5

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Track4.99Per Month (Free for 25 SmartScans per Month)
Submit4.99Per Month (Free for 25 SmartScans per Month)
Collect5.00Per User Per Month with Expensify Card with Pay-Per-Use Price of $10 per User per Month
Control5.00Per User Per Month with Expensify Card with Pay-Per-Use Price of $18 per User per Month

Expensify Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Expensify Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web

Frequently Asked Questions

How much does Expensify cost?

Expensify starts at $5.

What is Expensify's best feature?

Reviewers rate Support Rating highest, with a score of 8.6.

Who uses Expensify?

The most common users of Expensify are from Mid-size Companies and the Computer Software industry.