Simple Software for Results.
December 04, 2018

Simple Software for Results.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

EZ Texting is being used by our marketing department for sweepstakes and campaigns. It is also being used by our sales team intermittently to entice sales in the trade. The problem it addresses is having an easy platform to capture consumers' contact information and then being able to reach out to them in the future.

Pros

  • Easy back-end platform for creating keywords and campaigns.
  • Text-In number is easy to put on marketing materials.
  • Exporting entries is an easy process.

Cons

  • Having a limit on the key word has been an issue when working on campaigns.
  • Customer service doesn't respect working hours as they contact you outside of business hours (weekends).
  • They are not set up to work with wine/spirits companies.
  • A positive impact is seeing real results on how a campaign did by seeing how many entrants there were.
  • A positive impact is increasing sales in the trade by selling in a consumer sweepstakes and creating consumer pull.
  • A negative impact is that using EZ Texting did not allow for email capturing.
We have only used EZ Texting for a text to win software so far so I don't have another example company to compare too.
If you are a company that does not have an alcoholic beverage product and you are looking to create a sweepstakes or gather consumer's information (telephone number), EZ Texting would be well suited for that application. If you want to obtain a consumer's email address then this application would be less appropriate.

Comments

  • Alixandria Baugh | TrustRadius Reviewer
    Hello! Thank you for taking the time to review EZ Texting. We understand that there are areas that customers wish to change in the account and we are always striving to improve our product. We apologize for the inconvenience and we appreciate you sharing your experience with EZ Texting.

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