EZ Texting is short, sweet and straight to the point!
Updated March 25, 2022

EZ Texting is short, sweet and straight to the point!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

I use EZ Texting to invite the registered prospects to our Condo Event Launches. Often times people don't read their email so I find EZ Texting practical in reaching out to clients promptly and effectively with one short text. I also find it less invasive. We never do cold calls or texts, these messages are sent to all registrants (prospects) who themselves have registered to receive newsletters, updates and invitations.

Pros

  • Uploading bulk contacts
  • Creation of groups
  • Replying easily from the EZ Texting platform
  • Exporting replies and organizing RSVPs

Cons

  • French accents (special characters) seeing that we are in Quebec.
  • Invoices should be tagged with Project name in our case
  • When client answers the initial message should be featured so we can know which projects it relates too
  • Good impact in terms of people showing up to an event following a quick reminder that I send the day of the event.
  • Negative impact would be registrants who don't remember being part of the database, who then ask us to stop texting them.
The platform is very easy to use
Not really, i figured it out on my own.
I have never used other platforms other than mass emailing via our CRM.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

EZ Texting is well suited to get the basic information relating to a condo event including date, time, address, important info such as pricing, promos and such. It's also excellent for RSVP follow ups, this tool allows to have a better idea of the headcount and helps us manage the setup and necessities for each event in terms of food, drinks, equipment rental and such.

EZ Texting Support

The EZ Texting staff is very friendly and they get back to me very promptly if need be.

Comments

  • Taylor Marsh | TrustRadius Reviewer
    Taylor Marsh
    (Vendor Representative) commented 2 years ago
    Hey there, Thank you so much for your review! We're happy to hear that you enjoy EZ Texting and that it helps your business with RSVPs. We're also glad to hear that you've enjoyed your communication with our support staff and that messages and responses have been answered promptly. When it comes to special characters for different languages, we hear you and recognize that issue within our product. It is something we are currently working towards fixing but for the time being, you are correct. Thank you again for your feedback--we genuinely listen to our customers and will continue to grow and evolved based on customer needs. Sincerely, Taylor

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