Item: EZ Texting
Rating: 10
Author: Verified User

Overall Satisfaction with EZ Texting

Use Cases and Deployment Scope

We are currently using EZ Texting to promote events happening, and collecting new phone numbers by hosting monthly giveaways on the platform. This platform works great because of the ease of use for the consumer, as well as our team on the management side. We use these phone numbers cautiously but we push out information for upcoming events.

Pros and Cons

Pros

Ease of selecting a code word.
Ease of searching for text numbers.
Reporting the results.

Cons

More opportunities to change the key word, even if we change the text code.

Return on Investment

Increase in event attendance.
Increase in exposure for tenants participating in the giveaways.
Connecting to our social media audience on a text level.

Time to Value

This was a very quick process. The different tabs and organized platform made the setup process very easy. Using a credit card and a phone number, we were setup within minutes with our first text promotion setup. It was very easy to use, and setup for our team.

Usability

It is extremely user-friendly. We love not having to add a coding component, and it is easy for anyone on our team to use whether they're a beginner or are advanced.

Support Rating

The company is easy to work with and contact if there is a technical problem.

Keywords Feature

We have seen an increase in phone numbers and participants with this program.

Likelihood to Recommend

This platform is great to communicate with your followers and fans with a very high open rate, we are seeing a 99% open rate currently. We're seeing people need to opt-in using their phones, there is less room for error on adding a phone number. It is great to use for giveaways and information.

Comments

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Excellent product AND service