Item: EZ Texting
Rating: 10
Author: David Boswell

Overall Satisfaction with EZ Texting

Use Cases and Deployment Scope

Our organization uses EZ Texting to communicate with our tenants, owners, vendors, and affiliates. This tool has proven to cut down on endless emails and provide faster service options to our clients.

Pros and Cons

Pros

Response times are amazing
Customer Satisfaction has drastically increased
Time Consuming email responses and repeat phone inquiries and decreased

Cons

None at this present time.

Return on Investment

Client onboarding processing
Client retention
Growing your network

Usability

There is virtually little learning curve to the platform. Easy use!

AI Compose

We have not dived into the AI aspect as of yet.

Alternatives Considered

Buildium built into our software. We like EZ because of the app notification, bulk sending, and auto message replies.

Key Insights

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

Likelihood to Recommend

Frequently asked questions are best for EZ Texting. Detailed and more informative use may not be best suitable for the platform.

Comments

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Kelly Key
(Vendor Representative) commented 5 months ago
Hi David Thank you for sharing your experience Were so glad to hear EZ Texting has helped your organization streamline communication with tenants owners vendors and affiliates. Its wonderful to know that faster response times have led to higher customer satisfaction and fewer repeat inquiries. Were thrilled the platform is meeting your needs and grateful for your positive feedback

EZ Texting Positive Experience