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Not the best, but still good
Updated May 04, 2020

Not the best, but still good

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with F5 BIG-IP

For a few months, the company struggled with other VPN clients until we started using the F5 BIG-IP VPN. As any other VPN client, F5 BIG-IP allows the user to have a secure connection with the organization's corporate network even when working from home, a coffee shop or any other external location allowed by the F5.
  • Easy connection: you can connect to your corporate network with two clicks.
  • IP restriction: F5 has a list of possible insecure IP numbers, if someone tries to connect using one of these numbers, F5 BIG-IP won't connect.
  • Always on feature: Very handy feature, if you install always on, you won't need to click connect.
  • The always-on client is not 100% functional. Sometimes it won't connect.
  • It crashes fairly often, then the user has to restart the application and reconnect.
  • The speed sometimes is not great.
  • Cost-benefit is a good quality of F5 BIG-IP.
  • Crashes happen, but overall, this is a good client.
  • Having a good slice of employees remote workers makes F5 BIG-IP indispensable for my organization.
Despite some crashes, F5 BIG-IP is a good VPN client. It has an easy and intuitive interface and allows you to easily connect to your corporate network. It also integrates with two-factor authentication, which makes this great VPN client even more secure. Another great feature is the list of blocked IP addresses.
I actually have never needed to use their technical support. That said, based on all the other features and services provided by the company, I got to believe the Technical support team that supports the F5 Big-IP really does a good job while dealing with their customers on the daily basis

Do you think F5 BIG-IP delivers good value for the price?

Yes

Are you happy with F5 BIG-IP's feature set?

Yes

Did F5 BIG-IP live up to sales and marketing promises?

Yes

Did implementation of F5 BIG-IP go as expected?

Yes

Would you buy F5 BIG-IP again?

Yes

I can ensure that any organization with users that work mostly or even just occasionally remotely will make great use of and benefit from the F5 BIG-IP VPN client. On the other hand, smaller companies or companies that only have users working locally might not find this VPN client as attractive, since there is no need to use a VPN if you are connected to the corporate network.