Formstack actually makes formbuilding fun
August 25, 2017

Formstack actually makes formbuilding fun

Brendan Babish | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Formstack

Formstack is being used across the organization, largely for public-facing uses such as registrations, surveys, email sign-ups etc., but also for internal use, such as work requests.
  • The mobile view is great for end users.
  • 508 compliant, i.e. accesssible for all users.
  • Easy to use, yet still has loads of features and flexibility.
  • Great customer server. Any issue we have is resolved quickly.
  • Confirmation email formatting is a little glitchy.
  • Can't turn off notification emails for form approvers.
  • Can't set up an approval process where either of two people can approve.
  • MailChimp
  • Google Sheets
  • WebMerge
We add new leads to our interest list in MailChimp. We will use Google Sheets to export survey results for easy, up-to-date analysis. We also use WebMerge to integrate Formstack with PDFs.
Great for an organization with complicated workflows and where forms are viewed on mobile. Also, relatively easy to learn since Formstack has a big knowledge base and helpful webinars. If security is a huge concern, Formstack can be a great solution because they have a HIPAA compliant version.

Formstack Forms Feature Ratings

Survey templates
7
Themes
7
Custom logo/branding
8
Changes to live survey
9
Multiple question types
9
Survey logic flexibility
9
Data export
9
Standard reports
8
Custom reports
6
Access controls
7
Compliance
10