Formstack Forms

Formstack Forms

About TrustRadius Scoring
Score 8.4 out of 100
Formstack Forms

Overview

Recent Reviews

The Formstack Forms Review

7 out of 10
March 25, 2022
A huge resource to conduct market and customer research. Allows us to get real time and specific responses from our customers. This then …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2019
TrustRadius Award Top Rated 2018

Popular Features

View all 16 features

Multiple question types (58)

9.0
90%

Data export (59)

8.5
85%

Survey logic flexibility (58)

8.5
85%

Custom logo/branding (58)

7.0
70%

Reviewer Pros & Cons

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Video Reviews

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Pricing

View all pricing

Silver

$59

Cloud
per month

Gold

$99

Cloud
per month

Platinum

$249

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.formstack.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Survey Format & Appearance

7.0
70%

Survey Content

8.3
83%

Survey Logic

8.5
85%

Survey Reporting & Analytics

9.1
91%

Survey Administration & Security

7.8
78%

Survey Distribution

8.0
80%

Product Details

What is Formstack Forms?

Formstack is a cloud-based online form building solution designed to help organizations build powerful web forms without any coding knowledge.

The form builder serves over 500,000 people in 112 countries. Users can embed mobile-friendly forms on their websites and social media profiles to capture leads, gather feedback from customers and employees, collect online payments, and much more.

The platform integrates with over 50 web applications, including apps for CRM management, email marketing, payment processing, and document management.

Formstack offers a specialized Workflows product that helps users turn time-consuming processes into seamless digital workflows. Users can track their workflows across departments, and use special analytics tools to identify system and communication bottlenecks.

Other product offerings include conversion rate optimization tools for marketers and HIPAA compliance for healthcare and HR users.

Formstack Forms Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Data export
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Cross-channel distribution
  • Supported: Embeddable surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Formstack Forms Screenshots

Formstack DashboardConversion Kit Add-onPortals Add-onRobust IntegrationsWorkflows FeatureProduct Walkthroughs

Formstack Forms Video

Simplify your data collection with Formstack Forms⎜Formstack

Formstack Forms Downloadables

Formstack Forms Integrations

Formstack Forms Competitors

Formstack Forms Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesAll
Supported LanguagesAlbanian, Arabic, Chinese, Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Icelandic, Indonesian, Italian, Japanese, Kazakh, Norwegian (Bokmål), Russian, Slovak, Spanish, Swedish, Polish, Portuguese, Thai, Turkish and Vietnamese

Comparisons

View all alternatives

Frequently Asked Questions

What is Formstack Forms?

Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

What is Formstack Forms's best feature?

Reviewers rate Multiple question types and Standard reports highest, with a score of 9.

Who uses Formstack Forms?

The most common users of Formstack Forms are from Mid-sized Companies (51-1,000 employees) and the Non-profit Organization Management industry.

Reviews and Ratings

 (151)

Ratings

Reviews

(1-17 of 17)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
I feel like Formstack is Google Forms on steroids. They both serve the same purpose and I have more experience using Google Forms but feel like I have more resources at my disposal with Formstack. Honestly, these are 2 only products I would use in this category, with Formstack having a slight edge.
Shreyas Mecheri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Wufoo and Formstack are very similar - almost as if they were built by the same company or ex-employees. Except Formstack UI was better and modern at least when we selected it. While the team was happy with Wufoo and SurveyMonkey, our IT team picked Formstack based on their assessment of security and data compliance risk. I know MFA was important (and was not common at the time of selection).
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used Survey Monkey previously and the process of pulling data, reporting, and integrating the data was much easier and faster. The page logic let us shorten the end-user experience, and the layout and design were significantly improved. Our end-users reported a better user experience. With Survey Monkey, the sheer amount of data in each survey crashed the system on more than one occasion. Our survey through Formstack had even more data and no problems with downloading.
September 24, 2018

Formstack needs a refresher

Laurance J. Specht | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Flexibility, tools and ROI are the reasons we chose Formstack. Data being exportable to other tools and systems we use also helped to make this determination. The level of complexity and conditional logic it has even at its most basic levels gives it an edge over most products. Good customer support sets them apart as well. However look needs to be updated.
Patrick Stephens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Formstack just had more versatility. We had to start in a rush and they gave us what we needed to hit the ground running. They didn't delay or bog us down with complicated sales pitches, and didn't leave us in the dark on what to do. We didn't need to google how to use the program!
Brett Doucette, ABC, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Gravity Forms
I am not aware of other competitors out there to FormStack other than modules or plug-ins deployed on WordPress or Drupal built sites. I do think that forms deployed through marketing automation platforms (HubSpot, Marketo, Pardot) are better alternatives due to the if-then logic features.
Mitchel Laman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
For run of the mill data collection, I have used Google Forms, Office 365 Excel Forms, and SharePoint lists. And in WordPress I have used Gravity Forms.

Google Forms and Office 365 are nice tools with not nearly the same feature-set available from Formstack. While they are usually included with your SaaS subscription, they just don't offer as much formatting and conditional routing, nor the integration and notifications to other systems.

SharePoint requires a huge capital investment and a PhD in order to build data collection mechanisms. Even though forms and data can integrate very well to MS SQL databases on the back end, they are clunky and dated in their operations.

Gravity Forms is a solid competitor in the WordPress space. Often costing less with the ability to collect the data to a local database (mySQL). The feature set of Gravity is geared towards a different need and in my case Formstack was a better fit in all situations.
Nicole McCormick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Formstack was much easier to use. Drag and drop creation made organizing and reorganizing easy. Forms were easy to brand and looked professional. Easy field creation and the breadth of field options made Formstack the forerunner.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I've created multiple webforms from scratch & the Formstack API is much more efficient in both creating and managing/updating forms. When I was initially evaluating products (about a dozen or so), Formstack had the cleanest interface and most third-party integrations (payments, databases, etc.).
Jason Fluegge | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
July 25, 2014

Product Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Wufoo,Adobe FormsCentral,Google Drive
We have found that no other software gives us the freedom that Formstack does to be creative in our form building. Formstack has by far the most user-friendly interface of any other product we have used. We especially like the Digital Signature, SubAccounts and Calculating Fields features that other products like Wufoo couldn't provide.