My clients love paying me via Freshbooks. But I hate using it for accounting.
October 29, 2018

My clients love paying me via Freshbooks. But I hate using it for accounting.

Amara Omoregie | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with FreshBooks

We use it to invoice our clients, collect payments, and get accounts receivable reports. Billing is super simple, and our clients really like how easy it is to pay us, which is why we won't switch our billing to QuickBooks Online. Our whole organization uses this software currently and has for a while now.
  • Invoicing
  • Collecting Payments
  • Reporting
  • Accounting
  • Expenses
  • Cashflow reports
  • Accounting Automation
  • Not having good accounting functionality and reporting,
  • People can pay me quickly and easily.
I really liked Wave Apps for a bit. It had some limitations, but I really like how easy it was to use and intuitive. Great pricing too. So I would recommend that over Freshbooks at this point for someone who is just getting started. Quickbooks is great for accounting. Super complicated to use unless you have an accountant or someone that is using it for you. Xero was even more complicated for someone like me that just wanted to record expenses, input invoices, pay bills, and get a cashflow report. I also want to see project profitability and that's not the easiest to do on any of these systems.
I really like it, but now that the new FreshBooks doesn't accept PayPal payments, I'm not a huge fan and will look for other solutions. The majority of my clients pay me via PayPal so this is a problem. Not a huge fan of PayPal not being an option. Also, accounting with FreshBooks isn't the best. QuickBooks is much better.

FreshBooks Feature Ratings

Accounts receivable
10
Expense management
3
Time tracking
2
Regulations compliance
Not Rated
Pricing
1
Order entry
1
Credit card processing
10
Dashboards
3
Standard reports
3
API for custom integration
1
Plug-ins
3
Role-based user permissions
1