Opportunity for small business to grow at a global scale
Yemsi Pino | TrustRadius Reviewer
November 05, 2018

Opportunity for small business to grow at a global scale

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with FreshBooks

FreshBooks is being used for us as technical department of our organization, in order to get related with the administrative department of our organization, where the match of an hour of work and invoice relations are made. The whole process began with a really very comprehensive diagram of our business, geographical data and business support, where all the cost in the administrative and office area are involved in our hourly rate in every project we do. It is being used in the whole organization because we use the software in order to know our hourly rate, but also our business daily costs, so all the departments in our business are tied in with the software, because we have the same goal, going forward.
  • Have a hourly rate for our business.
  • Have focus on our customers and our projects, not the administrative department.
  • Get our business cost on control, because we already work on a budget.
  • Take our invoices out as fast as our products are done.
  • Maybe, manual entry should be easier
  • Editing different rates for services on continuous invoices is very complicated.
  • The system doesn't keep an automatic numeration for the invoices, so it is necessary to keep it manually.
  • The positive impact of FreshBooks is the opportunity to focus on the customer needs.
  • A positive impact is to give every person on the staff a certain goal to be reflected in the software.
  • Another positive impact is the way work is really attending to the details for our goal, building geographical data and business support.
The software we selected is because the learning curve is very kind. Once we draw the way we manage our business, we understand we have to make some changes in order to adjust to the new software. This software allows us to reflect every aspect of the business, costs and income, every one of them detailed. The software allows us to let technical people manage their own time and prepare products and send tickets to the administration department to send invoices, focusing on the geographical job. This also allows us to manage the whole business and to know each other as a small business to run.
FreshBooks is suitable for all business in a global scale, I can make geographical data work for customers in other countries, and this system allows me to have only one database to give support and send work and invoices with the same language. The software is well suited in every scenario I've been working with. If we have some changes to the hourly rate to daily rate in consecutive invoices it's very difficult to present an invoice, so it's less appropriate, but not impossible.

FreshBooks Feature Ratings

Accounts payable
Accounts receivable
Expense management
Time tracking
Regulations compliance
Order entry
Standard reports
API for custom integration
Role-based user permissions