FreshBooks is absolutely the way to go
Brandon Loyche | TrustRadius Reviewer
October 22, 2018

FreshBooks is absolutely the way to go

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with FreshBooks

Our entire organization, although small (5 people) uses FreshBooks for our estimates, invoicing, time tracking and payment processing. FreshBooks has been an integral part of our company for the past 5 years - when QuickBooks didn't want to accept our new business to use it's platform we began looking into other options. Ever since that moment we have been a fan and used FreshBooks every day since.
  • Invoicing - easy to create, customize, and manage. A great feature is the auto-pay for recurring payments with clients.
  • Estimates - these professional looking estimates with prompts has helped us take our estimates and timelines with clients to a new level and also being able to keep track of them and have the client sign them.
  • Time Tracking - this feature has helped keep track of countless hours working on projects and then easily adding that time to current or new invoices with Freshbooks recognizing what client it may be for and to add the time to the invoice easily.
  • The only area I have noticed that FB needs improvement is how it links up with bank accounts and keeps track of spending. It seems to be flawed in a few ways where it will double outgoing transactions sometimes and also when we move money from one account to another it shows it as spending and not just moving money and that is something we have to account for with Taxes each year.
  • FreshBooks has allowed us to keep track of recurring client invoices and payments saving us time and money.
  • Time tracking has made sure we are correct with all timed projects as well as receiving the payments for it.
  • Time - saved us so much time being able to easily and effectively create estimates and invoices.
FreshBooks is hands down the best software for collecting invoices, payments, tracking time and managing expenses we have ever used. I am an avid user and fan and have been and will continue to be. They are keen on the updates, on listening to customers feedback and making constant improvements. It's easy to use, learn, and integrate.
Great for any size business. Started out using it as a freelancer and it has grown to to function within our small company of 5 people now and 30+ clients

FreshBooks Feature Ratings

Accounts payable
10
Accounts receivable
10
Expense management
8
Time tracking
9
Regulations compliance
10
Pricing
8
Order entry
10
Credit card processing
10
Dashboards
10
Standard reports
10
API for custom integration
Not Rated
Plug-ins
8
Role-based user permissions
10