Freshbooks Makes Invoicing an Enjoyable Experience
October 10, 2019

Freshbooks Makes Invoicing an Enjoyable Experience

Gary Shouldis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with FreshBooks

Freshbooks has been our main invoicing software for the past 6 years. We use it for invoicing one-time projects as well as monthly recurring clients. We chose Freshbooks because it was offered an easy way to invoice clients and was one of the few invoicing platforms that offered recurring payments. The user interface is fantastic and makes it easy to use by multiple people on our team.
  • The user interface is beautiful and very easy to navigate and use.
  • Super reliable. Have sent out thousands of invoices and have never had an issue or misplaced email.
  • The accounts aging feature is great, gives you a quick snapshot of what invoices are getting old and allows you to manually or automatically send followup notices.
  • The accounting side of the software is not as developed as the invoicing and time tracking side.
  • If you have a lot of clients or want some of their add-on options, it gets expensive fast.
  • The mobile app is good but does not work well for some features
  • With FreshBooks we get paid faster so great for ROI and cash flow
  • FreshBooks makes it easy and fast to create invoices, using it allows us to get invoices out the door faster
  • The time and expense tracking allows us to keep and eye on expenses
We considered using Xero for our invoicing due to the more advanced accounting features but chose FreshBooks because it offered recurring payments. Xero did not offer this critical feature at the time of purchase. And since invoicing was our main priority, FreshBooks did a much better and easier job when it came to creating and sending invoices.
If you are a freelancer, small agency or business owner and need a no-fuss invoicing option then FreshBooks is the perfect tool for you. It's really easy to get started even without tutorials and the interface is just intuitive. If you are a bigger team or need something with accounting features, you may want to look elsewhere. FreshBooks does integrate with 3rd party software, including accounting software, so you could still make it work.

FreshBooks Feature Ratings

Accounts payable
10
Accounts receivable
10
Expense management
9
Time tracking
9
Regulations compliance
9
Pricing
7
Order entry
8
Credit card processing
9
Dashboards
10
Standard reports
8
API for custom integration
8
Plug-ins
8
Role-based user permissions
9