Freshwork CRM Formerly Freshsales Review
November 05, 2021
Freshwork CRM Formerly Freshsales Review
Score 8 out of 10
Vetted Review
Verified User
Software Version
Freshworks CRM Marketing Cloud
Overall Satisfaction with Freshworks CRM (formerly Freshsales)
It's is Used Accross the Marketing, Sales and Service Department for Smooth Collaboration Between each of them. Freshwork CRM is basically used for Lead Management within our organization
- Maintaining Hot Prospects
- LEAD Management
- Sales Sequence
- User interface needs to be More Intuitive and User Friendly
- Tech Support not Upto the Mark
- It keeps the Record of each and every Leads that has Visited our Websites or Has enquired.
- Productivity in my Organisation has Increased Considerably as it eliminates Most of the Manual Time Consuming Work.
- LEADS Conversion has Also increased and we were able to drive the Sales.
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
It's Was Quite easy to implement accross the organization which was not the Case with Microsoft dynamics.
It is used Much efficiently with the Mobile and Transparency among the different departments was Clear.
It is used Much efficiently with the Mobile and Transparency among the different departments was Clear.
Do you think Freshsales delivers good value for the price?
Yes
Are you happy with Freshsales's feature set?
Yes
Did Freshsales live up to sales and marketing promises?
Yes
Did implementation of Freshsales go as expected?
Yes
Would you buy Freshsales again?
Yes