Success with Gainsight
February 22, 2016
Success with Gainsight
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight
We use Gainsight cross functionally to gain visibility and accountability for customer success.
- Monitoring customer success exposure and playbook driven action
- Integrating with SFDC
- Aggregating triggers
- Reporting
- Computing overall risk of an account
- Churn Predictability
- Management Reporting
- Cross functional accountability
- Better multi-demensional
- Playbook driven -- closure and confidence
11 to 25 people