Gensuite (BENCHMARK ESG) for your Organisation Safety Program & Compliance
Updated May 19, 2021

Gensuite (BENCHMARK ESG) for your Organisation Safety Program & Compliance

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gensuite

Gensuite is a concern reporting app in a whole it helps in complete compliance to Quality and HSE programs of the Organisation. It brings in behavioural based safety tenets through it's workflow system. Gensuite empowers organisations to create workflows according to the needs of the organisation also based on their safety programs where individual employees have the opportunity to use the forms to report their compliance requirements. It has wide applications across various industries right from non hazardous to hazardous industries. Gensuite empowers safety programs with representation of the data it obtained from the concern reporting and gives complete turn around of key MIS indicators.
  • Workflow Automation of Safety & Quality Programs
  • Data Analytics of Reported Concerns
  • Behavioural based safety tenets
  • Asset Based tracking of Safety Concern
  • Permit to Work Form
  • Ergonomics Evaluations
  • Report Generation Tools and Customisation
  • Image based tracking of Safety Gaps
  • Inclusion of More AI Based Tracking
  • Simplifying Workflow and Optimisation
  • More Data based safety inclusion across assets or across process
  • Concern Reporting
  • Safety Suggestions and Positive Reinforcement forms
  • People Based Concerns Tracking
  • Ergonomic Evaluations
  • Closure of Concerns
  • Safety Gaps Turn around
  • Workflows for Individual Procedures (PTW, Risk Assessments)
  • Risk Assessments
  • Incident Management
  • Violation Register Management
  • Brings in Safety Compliance right from top to first-line management
  • Understanding concerns across different domains
  • Risk Assessment and Closure of Risk Gaps through data-based mitigation technique
  • Inclusion of partnering of all key stakeholders across departments into safety process
  • Asset based risk avoidance
  • Location based risk avoidance
  • Facility safety risk mitigation
  • Inclusion of fire safety procedures, risk identification and building safety codes
Used Spotlight in comparison to Gensuite. Spotlight helps you set up things for free Whereas it's not the case with Gensuite. Spotlight is more useful for startup organisations whereas Gensuite is used for organisations across different business domains creating a benchmark across the functions of the company helping the apex management to concentrate on the areas of improvement defining Policies in line with the data acquired.

Do you think Gensuite delivers good value for the price?


Are you happy with Gensuite's feature set?


Did Gensuite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gensuite go as expected?


Would you buy Gensuite again?


Gensuite is well suited for concern reporting, it also empowers organisations with enterprise asset management. Gensuite core competency is of safety management system and they have meticulously developed software understanding the needs and expectations of the industries. In an nutshell it can used as Safety Compliance Software along with capabilities of computerised asset management like that of CMMS application. Existing ERP users can integrate safety module alone which is very much powerful given the features available.

Evaluating Gensuite and Competitors

  • Product Features
  • Product Usability
  • Prior Experience with the Product
Features Gensuite provides is based on asset and location based tracking and it also provides evaluation based feature which makes the workflows more effective. The major thing is their rationale behind the development and analytics they provide with the concerns. You can create visual dashboards to see your compliance and how well the process being implemented. Hence it was a straight forward decision for OHS leaders.
Will bring in AI based evaluation systems into considerations. This new buzz in safety and compliance reporting platforms. Also refining risk assessments and effective identifying for underlying pain points for the organisation is also a quint essential requirement.

Gensuite Support

There were no good reason to reach their support because demo programs and available tutorials online makes ease of usage of app more explanatory beyond this since its a workflow based application it empowers implementations to design their forms accordingly to own custom needs which makes it easier for trainers to train people for the system
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
There are no such premium support, their support programs work well because they cater to very big enterprise industries hence its always well ahead of the normal industry standards.

Using Gensuite

Gensuite Mobile UI of simple and its easy to login and in web applications company SSO logins are available which makes life easier.
In mealtime you can take images of unsafe acts, unsafe incidents, near misses and other concern reports and directly be logged on to with an click. This feature empowers every employee to participate in the safety program.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Concern Logging
  • Asset or Location Selection
  • Assignment to Stakeholder for Concern redressal
Yes - It has both web and mobile-friendly app. Unlike other applications, the mobile application is super cool and less buggy. They have integrated capabilities that can be done online into the mobile application hence it's very easy to setup. All you need is to have is a company email which is more enough to get started. Alternatively, their QR based system is also highly effective to bring in views of workers who were not directly involved into [the] safety program of the organisation.