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What is Gensuite?

Gensuite EHS Software applications, from the company of the same name in Cincinnati, span across six functional program areas: Environmental, Health, and Safety (EHS) and Sustainability, Quality, Security, Responsible Sourcing, Product Stewardship, and Equipment Asset Management to ensure workplace needs…

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Users of the Benchmark platform have found it easy to enter incidents and corrective actions, providing them with visibility into the …
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What is Gensuite?

Gensuite EHS Software applications, from the company of the same name in Cincinnati, span across six functional program areas: Environmental, Health, and Safety (EHS) and Sustainability, Quality, Security, Responsible Sourcing, Product Stewardship, and Equipment Asset Management to ensure workplace…

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Product Details

Gensuite Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of the Benchmark platform have found it easy to enter incidents and corrective actions, providing them with visibility into the status of these issues. Although some users have experienced challenges with the user interface, especially for less frequent users, causing stumbling, overall Benchmark is considered the best platform for EHS management. It offers a good balance of features, functionality, and value. HEICO, for example, has had a positive experience with the Benchmark Team who are responsive and accommodating to their requests.

On the other hand, Gensuite has received mixed reviews from its users. While customers appreciate the excellent customer service and responsive account representatives, there are frustrations expressed by users regarding unresolved pain points and the inability to run reports. Some users have complained about inconsistent and unreliable data in Gensuite, as well as the lack of expected features and functionality. These users want Gensuite to focus on functionality and consistency rather than cosmetic changes. Additionally, some users have experienced issues with metrics, mobile applications, offline functionality, and barcodes in Gensuite.

However, despite these challenges, Gensuite is praised for its comprehensive nature and its ability to enhance productivity and decision-making for EHS professionals. Users have been able to digitize their EHS programs using Gensuite, allowing for easier management and tracking of activities across multiple buildings on campus. The software's data mining feature has also been highly praised as it enables users to identify common trends throughout different departments. Moreover, Gensuite's modules are well-designed with a common structure making it user-friendly and easy to learn new applications.

In conclusion, while benchmark is favored for its overall performance in EHS management, Gensuite has proven to be a valuable tool for organizations aiming to achieve complete compliance with Quality and HSE programs. It empowers individual employees to report compliance requirements easily and enables organizations to create workflows tailored to their specific needs. Gensuite provides a comprehensive solution for managing safety programs and generating key MIS indicators in various industries.

Effective Action Tracking System: Multiple users have stated that the Action Tracking System in the software is highly effective in holding everyone accountable and ensuring tasks are completed. They appreciate its ability to escalate issues and its customizable features.

Simple Refrigerant Tracking: Several reviewers have mentioned that the functionality of the system makes refrigerant tracking for their stores simple. This feature has been particularly helpful for these users.

Continuous Innovation and Expansion of Technology: Many customers praise the software's continuous innovation and expansion of its technology. The Concern Reporting feature is specifically highlighted as great for everyday use and engagement, while Instant Insights is praised for reporting purposes.

Some users have expressed dissatisfaction with the lackluster and inconsistent user interface. They feel that it is not intuitive or user-friendly, especially for inexperienced users. These concerns were raised by a significant number of reviewers.

Several reviewers faced challenges during the deployment of the Training Tracker. They encountered difficulties setting it up and integrating it into their existing systems. This issue was mentioned by multiple users in their feedback.

A common concern among users is the fact that HR Integration and Single Sign-On are offered as add-ons instead of included features. Many customers expected these functionalities to be part of the core offering without additional costs or complications.

Attribute Ratings


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Score 9 out of 10
Vetted Review
Verified User
Gensuite is a concern reporting app in a whole it helps in complete compliance to Quality and HSE programs of the Organisation. It brings in behavioural based safety tenets through it's workflow system. Gensuite empowers organisations to create workflows according to the needs of the organisation also based on their safety programs where individual employees have the opportunity to use the forms to report their compliance requirements. It has wide applications across various industries right from non hazardous to hazardous industries. Gensuite empowers safety programs with representation of the data it obtained from the concern reporting and gives complete turn around of key MIS indicators.
  • Workflow Automation of Safety & Quality Programs
  • Data Analytics of Reported Concerns
  • Behavioural based safety tenets
  • Asset Based tracking of Safety Concern
  • Permit to Work Form
  • Ergonomics Evaluations
  • Report Generation Tools and Customisation
  • Image based tracking of Safety Gaps
  • Inclusion of More AI Based Tracking
  • Simplifying Workflow and Optimisation
  • More Data based safety inclusion across assets or across process
Gensuite is well suited for concern reporting, it also empowers organisations with enterprise asset management. Gensuite core competency is of safety management system and they have meticulously developed software understanding the needs and expectations of the industries. In an nutshell it can used as Safety Compliance Software along with capabilities of computerised asset management like that of CMMS application. Existing ERP users can integrate safety module alone which is very much powerful given the features available.
  • Concern Reporting
  • Safety Suggestions and Positive Reinforcement forms
  • People Based Concerns Tracking
  • Ergonomic Evaluations
  • Closure of Concerns
  • Safety Gaps Turn around
  • Workflows for Individual Procedures (PTW, Risk Assessments)
  • Risk Assessments
  • Incident Management
  • Violation Register Management
  • Brings in Safety Compliance right from top to first-line management
  • Understanding concerns across different domains
  • Risk Assessment and Closure of Risk Gaps through data-based mitigation technique
  • Inclusion of partnering of all key stakeholders across departments into safety process
  • Asset based risk avoidance
  • Location based risk avoidance
  • Facility safety risk mitigation
  • Inclusion of fire safety procedures, risk identification and building safety codes
Used Spotlight in comparison to Gensuite. Spotlight helps you set up things for free Whereas it's not the case with Gensuite. Spotlight is more useful for startup organisations whereas Gensuite is used for organisations across different business domains creating a benchmark across the functions of the company helping the apex management to concentrate on the areas of improvement defining Policies in line with the data acquired.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Features Gensuite provides is based on asset and location based tracking and it also provides evaluation based feature which makes the workflows more effective. The major thing is their rationale behind the development and analytics they provide with the concerns. You can create visual dashboards to see your compliance and how well the process being implemented. Hence it was a straight forward decision for OHS leaders.
Will bring in AI based evaluation systems into considerations. This new buzz in safety and compliance reporting platforms. Also refining risk assessments and effective identifying for underlying pain points for the organisation is also a quint essential requirement.
There were no good reason to reach their support because demo programs and available tutorials online makes ease of usage of app more explanatory beyond this since its a workflow based application it empowers implementations to design their forms accordingly to own custom needs which makes it easier for trainers to train people for the system
There are no such premium support, their support programs work well because they cater to very big enterprise industries hence its always well ahead of the normal industry standards.
Gensuite Mobile UI of simple and its easy to login and in web applications company SSO logins are available which makes life easier.
In mealtime you can take images of unsafe acts, unsafe incidents, near misses and other concern reports and directly be logged on to with an click. This feature empowers every employee to participate in the safety program.
  • Concern Logging
  • Asset or Location Selection
  • Assignment to Stakeholder for Concern redressal
It has both web and mobile-friendly app. Unlike other applications, the mobile application is super cool and less buggy. They have integrated capabilities that can be done online into the mobile application hence it's very easy to setup. All you need is to have is a company email which is more enough to get started. Alternatively, their QR based system is also highly effective to bring in views of workers who were not directly involved into [the] safety program of the organisation.
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