Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers …
Starting at $0 per user
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What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal…
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Popular Features
- Centralized management dashboard (17)9.999%
- Screen sharing (20)9.696%
- Over-the-Internet remote session (19)9.696%
- File transfer (19)9.393%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Standard
$5
Cloud
per month per user
Advanced
$80
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://getscreen.me/en/plan
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
Getscreen.me Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Getscreen.me Screenshots
Getscreen.me Video
What is Getscreen.me?
Getscreen.me Integrations
Getscreen.me Competitors
Getscreen.me Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, Android |
| Mobile Application | Android, Mobile Web, Progressive Web Applications |
| Supported Countries | USA, Canada, Brazil, Portugal, Germany, Russia, India, United Kingdom and others. |
| Supported Languages | English, German, French, Chinese, Portuguese, Russian |
Frequently Asked Questions
Getscreen.me starts at $0.
Reviewers rate Centralized management dashboard and Multi-platform remote control highest, with a score of 9.9.
The most common users of Getscreen.me are from Small Businesses (1-50 employees).
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(23)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like remote assistance and troubleshooting personal computers, it simplifies the process of connecting and solving problems remotely. Users have praised its ease of use and lightweight nature, allowing them to quickly connect to their Deeper Network miners and manage them from any device with a web browser. It is also highly recommended for supporting clients who may not be familiar with technology, making it easier to provide remote assistance and resolve issues.
In addition to customer support, Getscreen.me is widely utilized for managing remote machines, starting automated processes, and accessing admin and production environments. Professionals find it extremely helpful for remote access and support purposes, both in personal and professional contexts, eliminating the need for additional software installations. It has been a game changer for agencies, finally providing them with the comprehensive features and ease of use they were looking for in a remote access platform.
Another significant use case for Getscreen.me is online event organizing. Event organizers can rely on this tool to provide technical support to speakers and attendees who may encounter difficulties using their computers. Its user-friendly interface helps ensure a smooth experience during online events by facilitating troubleshooting and screen sharing.
In terms of user satisfaction, reviewers have commended Getscreen.me for its speed, lightweight design, and ease of use. Customers appreciate the exceptional resolution and connection speed it offers, saving them time and effort in their remote access tasks. Further enhancing its appeal is the availability of additional security options like second-factor authentication, ensuring a secure connection during support sessions.
Overall, Getscreen.me has proven itself as an invaluable solution for various use cases such as efficient customer support, managing remote machines, online event technical assistance, and general remote access needs. Its responsive support team continuously adds new features based on customer feedback, further solidifying its reputation as a reliable choice in the market.
Easy to Use: Many users have found the software to be extremely user-friendly and easy to navigate, even for individuals without technical knowledge. They appreciate its simple interface and familiar layout, which makes managing remote machines effortless.
Multiple Remote Machine Connectivity: A significant number of users appreciate the software's ability to easily connect to and identify multiple remote machines. They find it convenient that the software displays the availability status of each machine, allowing for efficient management and quick access.
Wide Range of Features: Users highly value the extensive range of features offered by the software when connected to remote machines. These features enhance productivity by providing versatile tools for various tasks, catering to different user needs and preferences.
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Non-intuitive initial setup: Some users have found the initial setup of the software to be confusing and not user-friendly, leading to difficulties during installation and configuration.
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Limited customization options: Reviewers have mentioned that the user dashboard does not support white labeling, which restricts their ability to customize the appearance and branding of the software according to their specific needs.
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Lack of integrated features for task management: Several users have expressed the need for a separate system within the software to include notes and hand off tasks to another support agent, indicating a lack of integrated features for efficient task management.
Users frequently recommend Getscreen.me for its straightforward setup process, seamless remote access capabilities, and user-friendly interface. They appreciate how easy it is to install and set up the software, without requiring any technical expertise. The remote access feature is praised for its stability and reliability, allowing users to connect to their devices without interruptions or delays. Additionally, customers find the user interface to be intuitive and easy to navigate, enabling them to quickly understand and utilize the different features of the software. Overall, these recommendations highlight the positive experiences users have had with Getscreen.me.
Attribute Ratings
Reviews
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December 30, 2023
Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers at our various locations to adjust our media software that runs at the various sites. Great for remote maintenance of our sites and fixing windows software problems.
I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.
In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.
Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.
In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.
Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
- Easy remote roll out
- Quick overview on dashboard to ensure PCs are online
- Branding the remote client is really easy
- No need to install software on your PC to access your remote sites. All Web based.
- Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
92.22222222222221%
9.2
- We have saved thousands of dollars by not having to drive up to 4 hours to get to some of our remote sites. We can fix 90% of our most common issues via Getscreen.me - this makes this product a key component of our business.
- TeamViewer, GoRemote, Brave and Symantec pcAnywhere (Discontinued)
Value for money is the main difference. For the cost - nothing touches Getscreen.me!
9
Senior administration of our company. Also remote access of all of our remote sites to resolve windows software problems etc.
2
Both the directors have access to Getscreen.me and we use it to remotely resolve issues with PCs at our remote sites
- Windows Updates were pushed to a remote PC and now PC is setting on screen where user interaction is required. Getscreen.me allows us to remotely resolve this.
- Our custom software running on remote PCs need to be restarted due to a bug/issue. Using Getscreen.me this is very easy.
- Using Getscreen.me to monitor remote cricket scoreboard at one of our sportsfields. We can view the camera attached to that PC at the sports field to see how far along the game is - which helps us to know when to go back to the sports grounds - to shut down the scoreboard at the end of the day.
- Keep an eye on staff that work remotely - to ensure they are indeed working
Yes
- Cloud Solutions
- Scalability
- Ease of Use
- Other
Price vs functionality. Nothing comes close to Getscreen.me
Won't change a thing!
- Implemented in-house
No
Change management was minimal
- None
No need.
No
One and only time I reached out to them with a question they answered it within 24 hours. This is more than 2 years ago! Since then I have had no need to contact support.
- Remote access Dashboard - from where you access your remote PC. Great interface with summary of each site - show your with Green Dot of remote PC is online. We use this function all the time!
- File Transfer works well - but I take my time using it - to ensure the files sent end up on PC it is suppose to. Nothing bad here - just at time I think that it can be done better.
Yes
Hmmm - it works - not as user friendly as ex. TeamViewer Mobile - but it does work. So again - value for money - still an 8/10 for me!
July 05, 2023
Remote Desktop Services Provided by Remote Teams
Our team, who works remotely, relies on Getscreen.me to offer efficient and reliable customer support. We previously used, (and in some cases still use-) TeamViewer. In addition to remote desktop support, Getscreen.me has also been useful for management of remote machines or to manually start automated processes hosted by remote machines.
- Easy to connect to remote machine
- Easy to identify and keep organized multiple remote machines
- Identify availability status of remote machines
- Multiple users
- Easy to use, Familiar interface
- Ability to White Label
- Audit log and connection history are available
- Ability to save often connected to machines
- Initial setup could be made more intuitive
- unable to white label user dashboard
- requires a separate system to include notes to handoff tasks to another support agent
70%
7.0
- Have been able to save over usage of more expensive applications.
- Have been able to service more clients
- Have been able to use CPU processing more efficiently
While TeamViewer is a more mature/developed product. TeamViewer has more features and the interface is very similar but TeamViewer feels better. While TeamViewer currently takes the lead by a small margin for us, Getscreen.me is a very capable application for our needs. For the price/performance we prefer Getscreen.me.
5
Our remote team provides remote desktop support for clients, remote desktop and server management, remote services. When a client has a problem that requires hands/eyes on to fix, GetScreen.me is very helpful. When restarting a PC to do updates, this can be completed through remote desktop and server management. Rendering a video is an example of a remote service.
5
Basic to intermediate computer skills are required. It's easy enough to learn and use Getscreen.me but what will be their purpose once connected? If the use is for one person to manage their personal computer, then not as much skill/experience may be needed. If they are troubleshooting someone else's computer, then they will need to be more experienced.
- Remote client support
- Remote PC/Server Management
- Remote Services
- Invite a user
- Connect to a saved machine
- Add users
- CNAME setup