Gist is a great email marketing and customer support tool
March 31, 2020

Gist is a great email marketing and customer support tool

Donald Chan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Gist

We're currently using Gist for email marketing and automation in our organisation. It's used by myself and the marketing team. We found the software to be easy to use and intuitive, and are pleased with the overall experience so far. The main problem it addresses for us is staying in touch with clients and prospects through email and chat.
  • Email automation works well.
  • Integrates nicely with our current tool stack.
  • Gist is consistently improving and adding features.
  • Looking forward to more templates for emails and workflows.
  • Looking forward to more integrations.
  • Looking forward to more themes for knowledge base design.
  • It's helped us stay in touch with clients and email subscribers better.
Haven't really used other apps, so no point of comparison.
Gist is good for email marketing, live chat and customer support for marketing agencies, ecommerce stores and SaaS companies. It works pretty well out of the box and we're happy with the value we are getting from it so far. Gist might not be suitable for businesses that are primarily conducted in-person e.g. field sales, retail outlets.