Solid Customer Interaction Tool
May 28, 2020

Solid Customer Interaction Tool

Adrian Fernandez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Gist

We are using Gist as our live chat software for our website. Gist has solved our problem of not having a customer support feature to engage site visitors. With the chat features of Gist, it's a perfect solution for our website needs. Highly recommend this tool for all businesses out there!
  • User friendly.
  • Contact sorting.
  • Multi features.
  • Can remove the GIF feature.
  • Finds information about people on the web that is not related to your contact.
  • Options for chat app look.
Gist costs less than Live Chat app.
As an early user of Gist, I've been impressed by how they have developed the interface and system showing REAL contacts and presenting that information as a priority. It's also a great way to sort through the noise and get relevant, targeted social media updates from Twitter and Facebook because, once again, Gist highlights the people I interact with most as a priority. A positive side effect of the service is the merging of my duplicate contact information.