Item: GiveSmart by Momentive
Rating: 7
Author: Zach Bell

Overall Satisfaction with GiveSmart

Use Cases and Deployment Scope

Right now, we primarily use it for our events and silent auctions. We were using it for P2P and generally year-round giving but have stepped away from those implementations.

Pros and Cons

Pros

Many products tied into single event/campaign
Ticketing and Seating management

Cons

Billing via long term contracts
Integrations
P2P connects to campaigns but is not event friendly (to view back to events or other fundraisers or to search others)

Return on Investment

Increased types of fundraisers (especially online over COVID)
Helped us ticket events easily
Didn't serve us well when we tried to use as regular giving through out the year

We liked it for events but didn't need or want them for all the extra bells and whistles they wanted to throw in on the package. They offer a lot of different things compared to others but not every product is top-notch.

Usability

There was a learning curve but as long as you rake through each setting. Some settings were not where you'd think they should be. If you know CSS, you probably could start customizing a lot more.

Support Rating

Support was helpful but not always willing to think outside the box to problem solve.

Key Insights

Do you think GiveSmart by Momentive delivers good value for the price?

Are you happy with GiveSmart by Momentive's feature set?

Did GiveSmart by Momentive live up to sales and marketing promises?

Yes

Did implementation of GiveSmart by Momentive go as expected?

Yes

Would you buy GiveSmart by Momentive again?

Other Software Used

DonorPerfect, Google Drive

Likelihood to Recommend

Seating management was great for ticketed dinners. Also running an online silent auction worked very well. We also used silent auctions on this platform but in view online (served as a hybrid model).

Comments

Please log in to join the conversation

Does a couple Things Really Well