Gong Review
November 17, 2022
Gong Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
Gong's technology helps us gather information and records from meeting and create meeting notes from them right away. In addition to that, the admin console is an easy way to manage, monitor, and receive logs and calls from our employees. I would recommend using Gong in case you are offering a SAAS platform.
- Creation of meeting notes
- Describing the call
- Sharing the participants and managing the timing of each call
- Admin console
- Logs and reports
- The meeting notes could be better for non-english speakers.
- The admin side could be improved.
- I would like to see recording alerts and notifications.
- Time saving
- Increased revenue
- Easier closure of deals
Being able to type in the meeting notes of the meetings with potential buyers is a great AI experience that Gong gives us as part of the product. The insights that the product gives us about past meeting does bring us value and help us get information about what we had.
By getting relevant info from calls, we are able to monitor and suggest action plans based on insights and meeting notes provided by the app. We were able to locate trends, monitor them, and use them along the way. Being able to manage it by teams is a great value.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes