Efficiency Masterclass
April 28, 2025

Efficiency Masterclass

Wayne Bond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

Gong is an amazing tool that has saved me countless hours in writing notes during and after the call. I can focus my time on the conversation itself rather than listening and taking notes and then continuing the conversation.

It has also helped me upskill myself by watching my peers during calls and understanding what they do best

Pros

  • Ai functionality
  • Transcript and note taking
  • Analytics of call
  • Time saving
  • Efficiency
  • Quality
it is excellent
It has and has allowed me to do my job much more efficiently

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

perfect for a sales organization to focus more on the conversation at hand

Gong Feature Ratings

Speech-to-Text Transcription
10
Keyword Detection
10
Sentiment Analysis
10
Speaker Diarization
10
Call Recording Playback
7
Call Summarization
10
Conversion Metrics
10
Keyword Search & Retrieval
10
Call Tagging
10
Integration with CRM Systems
7

Comments

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