Overall Satisfaction with Gong.io
Gong.io has been a great tool for our sales and customer success team. Rather than scribbling down notes the whole call I can actively listen and create a stronger rapport and discussion. This helps me track opps, fine tune the way I sell, and let’s me better support customers. Customer success appreciates the same benefits!
- How much I talk
- How many questions I ask
- If I covered the topics I should during a call
- Being able to search for keywords so I can find important data
- Joining meetings more consistently
- A smoother intro message when the customer joins
- More analysis about what the customer says
- Allows me to more effectively navigate large opportunities
Chorus. I found gong to be more accurate with call analysis
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes