Upping my sales process
January 25, 2021

Upping my sales process

Tom Kanan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Gong.io has been a great tool for our sales and customer success team. Rather than scribbling down notes the whole call I can actively listen and create a stronger rapport and discussion. This helps me track opps, fine tune the way I sell, and let’s me better support customers. Customer success appreciates the same benefits!
  • How much I talk
  • How many questions I ask
  • If I covered the topics I should during a call
  • Being able to search for keywords so I can find important data
  • Joining meetings more consistently
  • A smoother intro message when the customer joins
  • More analysis about what the customer says
  • Allows me to more effectively navigate large opportunities
Chorus. I found gong to be more accurate with call analysis

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Gong.io is great for sales and CS teams that want to better track data to improve and actively engage with customers instead of writing notes the whole time.