World-class software that every serious sales team should use
January 26, 2021

World-class software that every serious sales team should use

Aleksi Mattlar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with is used for training, call listening, and fact finding across our organization. Our sales team uses it to listen and learn from their own calls, listen to top performers' calls, for managers to give feedback to their team, and to better understand the deal cycles our team is involved in.
  • Makes pattern recognition easy (e.g., a salesperson speaks too much)
  • Makes searching for information within calls easy (e.g., what is their budget again?)
  • Makes learning extremely easy (you can listen to yours or anyone else's calls easily)
  • Transcribed call scripts tend to take in a lot unnecessary verbal tics (that might just be me though)
  • More closed deals
  • Improved employee skills (for those brave enough to listen to their own calls)
  • Greater insight into why deals are won and lost
I've used a few other softwares that help you record your calls, and is better than them all by a mile. If is a bazooka, they are all pocket knives.'s ease of use, searchability, metrics tracking, and #tagging makes it stand out above the crowd.

Do you think Gong delivers good value for the price?


Are you happy with Gong's feature set?


Did Gong live up to sales and marketing promises?


Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes is an amazing sales training and intelligence tool. If used effectively, it can be an amazing resource for building out "good call" examples for your team to follow. It can also be an amazing resource to amalgamate information on topics of interest, such as smooth delivery of an idea, information about competitors, strong objection handles, and anything else that would be valuable for the sales team to have access to.