Gong.io is a MUST!
January 28, 2022
Gong.io is a MUST!

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
We leverage Gong.io in a variety of ways. The most basic use case is for call recording, so anyone involved with a particular deal can go back and listen to the call (both as a debrief, as well as for a call prep tool). Managers use Gong.io to stress test open opportunities within the sales funnel. They look at the reporting dashboard to identify the last touch point, interaction, warning signals, and health score.
Pros
- Quantifiable data on various aspects of a call (i.e. warnings based on last contact date, lack of contact, single-threaded contact, etc.)
- Send automated reminders via SFDC integration for next follow-up
- Call metrics around best practices (i.e. interactivity, monologues, etc.)
Cons
- Integration or way to record calls done via cell phone to customers/prospects
- Integration with SFDC
- Easy to use/navigate
- Robust reporting functionality
- We've seen a decrease in churn
- Increased deal size and shorter funnel time
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes
Comments
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