Google Ads: The Only Choice for Us
February 07, 2019
Google Ads: The Only Choice for Us
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google Ad Manager
We use Google AdWords to manage the entirety of our digital ads. I am the sole user at our company, but I have trained others in its use. My role is essentially to make sure that when I am gone it can run without interruption or need from anyone else. Google Ads addresses a very specific issue—that we need to market in the online sphere, and with Google being one of the most powerful engines (and entities) out there, it would be irresponsible not to use it.
Pros
- Interface. You can understand how to build the ads very easily. When you first begin, and throughout the process, there are little help icons which explain what you need to understand.
- Pricing. By this, I mean the ability to change it at any time. You can select a variable rate, or you can preset it. Either way, you can change how much you spend every second if you'd like. This makes it easier to control your budget if you need to make emergency purchases and don't have much space in your budget.
- Always growing. They are always announcing something new. Always growing and always trying to update.
Cons
- Support. Not that they don't call or offer help, it's that our account people are bullies. I tell them I don't have time, so I am insulted and told that I need to get in front of the laptop otherwise I have "failed the company." I have never had a situation where I wasn't bullied by our Ad reps. They don't respect or value our time, which can make their calls frustrating.
- Too quick on support. They don't take the time to understand the product. We are a preschool which shares a name with a popular motorcycle. An Ad rep insisted he knew the company so well that he could help me within five minutes. After being interrupted frequently, I just let him continue to tell me how I "could increase awareness of our aerodynamic seat design by creating ads with those keywords..."
- Better management of trademark keywords and program awareness. We switched over to a new site, the domain changed for about ten seconds. All of our ads were unapproved and put on pause. The email stated it would be fixed very quickly, but I had to go in for the last 3 days to reactivate each one individually.
- We have increased our conversions by 600%, and we weren't starting from a small number.
- It has helped us grow in the digital space, which is vital in this climate.
- Because of the ability to edit ads as we do, we are able to customize and carefully plan ads. We have over 1,500, uniquely specified towards certain situations. We can make sure that we start the relationship off right!
These are great programs, but when you stack up against Google, they cover a marginal amount of space. You want to use a program that covers a wide area, and currently, the ones listed don't quite have the same reach as the others. I would recommend them to people with high budgets, as you can post across many platforms, but only if you have the funds in the budget and someone who can dedicate time to all of these.
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