Google Apps for Work - It works!
March 15, 2016
Google Apps for Work - It works!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google App Engine
We use Google Apps across our entire organization for email, calendaring, collaboration ( via Google Docs, Sheets, Sites, Hangouts, etc…) directory, archiving and retention, as well as social and video delivery (YouTube). The primary use of Google Apps in our organization is for corporate email. The platform is stable and reliable. Our users are familiar with the interface, keeping training requirements low.
- Robust email system.
- Easy to understand document sharing.
- The calendar integrates well with email.
- The Apps have limitations. Be sure you are OK with those limitations before you install. Google has not been responsive to feature requests.
- Managing Calendar without a third-party tool is nearly impossible.
- Integration with Active Directory is kludgy at best. Do NOT expect the integration to be smooth or the functionality robust.
- We save money on web conferencing by using a few thousand Hangouts per month.
- Google provides best-in-class spam filtering and eliminates the need for a separate (expensive) application to manage unwanted email.
We left Lotus Notes for the (more versatile) Google Apps. We could never recommend the closed architecture of Lotus Notes. We have evaluated Office 365 and believe the product is compelling. So compelling, that we may consider a platform change…
Google App Engine Feature Ratings
Google App Engine Support
Pros | Cons |
---|---|
Kept well informed Immediate help available | Slow Resolution Poor followup Problems left unsolved Need to explain problems multiple times Slow Initial Response |
Occasionally, you will get a sport specialist that really knows his stuff. This happens about 1 out of 5 times I call. The other four… well, sometimes I simply get off the call and call back to get someone else. It can be that bad.
Using Google App Engine
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Adding Users
- Modifying user profiles
- ANYTHING in Calendar - third-party tool required.
- Integrate with AD - very cumbersome
Yes, but I don't use it