Overall Satisfaction with Google Forms
Google Forms is being used by a few different staff members, but not consistently. We use it in one-off instances that require us to gather feedback from staff, our board, or our beneficiaries. For us, it's an easy way to collect information- anything developed by Google is extremely user friendly and doesn't require you having to get too familiar with a new data gathering source. The templates that are already created are helpful; however, we tend to create our own. For example, we used it a few months back to collect data from our grantee organizations. We give to a number of nonprofits and wanted to see the spread of where we give (regions) and the end beneficiary. None of the grantees reported difficulty in filling out the forms and my coworker, who has a more challenging time with technology, was able to put one of the sections together.
- Design is appealing and simplistic
- Very easy for the user to figure out and run with
- The templates and examples they give are helpful for some
- Variety of questions and answer options
- Being able to provide more complexity in routing responses into different question sets
- Analytics portion could use some growth
- Affordable
- Not time consuming to build
- No need to do intensive training; can pass onto any staff member to build
Survey Monkey can be a tad more clunky in the building- there is something that is so seamless when using Google products. Google Forms we use when we don't want something too complicated- and most people are very familiar with the Google Forms process, so I trust the backend the entire time. In more recent years, we find ourselves turning to Google Forms more- I am a more tech savvy member of the team, but what I like about using Google Forms is that I can pass it on to my other team member, who feels less confident in this area. With SurveyMonkey, I'm typically the main staff member who feels like they can work it out adeptly. Plus, as I've mentioned, the price is absolutely impossible to beat for the quality.