Google Forms: Versatile tool for companies but also for academic research
September 02, 2019
Google Forms: Versatile tool for companies but also for academic research
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google Forms
We use Google Forms to address many issues all across the company. In my department, we use it to ask the clients for advice on the work we deliver to them regularly. We also use Google Forms to ask for procedures that always require certain information to run (for example, reprocessing data). HR uses to understand employees' necessities, and they made an anonymous form for us to send in advice and complains.
- It's easy to design a form according to your specific needs, like asking the customers for their point of view about the service given.
- It allows users to consume the form information in text answers and in graphs, and to filter the responses individually if needed.
- If you want to make some tests after some capacitation or something, it's also easy and fast to make one to evaluate people.
- Sometimes, especially when filling tests, it can be counterintuitive and leads to mistakes in the answers.
- Maybe a prettier interface would work better. It's not that it's actually ugly but it is a bit plain.
- More options to export.
- It made easier to get (and track!!) information across the whole company and avoid neverending emails that frequently get lost.
- It made it easier to track our clients' reviews and opinions about our work. Before using Google Forms, we didn't have a standardized way to get those reviews.