Convenience of Google Hangouts
November 27, 2018

Convenience of Google Hangouts

Douglas Wick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts

Google Hangouts provides a quick way to reach my customers and friends. Google Hangouts is platform my customers use. It's easy to reach them, share pictures and documents and meet with them in real time. If I need a quick answer to a question, or they need to reach me for the same reason, its convenience makes it a necessary business communication tool for me.
  • Schedule appointments quickly
  • Answer questions in real time
  • Video chat when it's necessary to see each other
  • Share documents and pictures
  • The video feature hasn't always worked or has been slow
  • It's difficult sometimes to find the sharing tools (pics, files) when you are typing.
  • I can't remember my gmail it would be nice if my gmail was listed on my Google Hangouts account
  • Difficult to determine this. Not familiar with how you might measure this in the scenarios I've used it in.
Because this is always open with my Gmail account, it's simply easier to use.
It's easy to use and easy to connect with people since frequently I receive their Gmail.

Google Hangouts (Classic) Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated